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BMW

4.6

About this business

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,851 reviews
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JRS's profile image
JRS 
7 years ago

"BMW Austin customer" This is my second X5 from BMW Austin. Troy knew exactly what I wanted from my first purchase and the transaction including paper work took about 30 minutes. Delivery from factory in about 4 weeks. Good service all around.. 

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Dor Brown 
7 years ago

"BMW Austin Customer" Have bought 6 cars from BMW Austin/M. Hanaway. Would never go anywhere else for sales or service. We have become very good friends with Hanaway and other (sales, finance, and service) staff. Best car dealer I have ever worked with (and I have been buying cars since 1961! 

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Bmw gal 
7 years ago

"Best place to buy a new BMW" I’ve been buying BMWs here for over 20 years. They used to be the only option in Austin. But that’s not the only reason. They are ( worked with Troy Massey this time) dedicated to making the sale. They offer the best deal, no haggling. Troy and I worked mostly via email. He was friendly, efficient and kept me informed regarding the delivery of my car, since I ordered it. The new dealership in town doesn’t do that. 

Wideglide04's profile image
Wideglide04 
7 years ago

"Charlie Baze assistants with grace and professionalism" Words can not express our gratitude for Charlie’s grace and accuracy of what we wanted. He took care of us like family. He is a great attribute to your team 

Business response:

Thank you for sharing your positive experience with us! We are thrilled to hear that Charlie was able to take care of you and get you exactly what you wanted. Charlie, Sean and our entire team thank you for being a great customer and we welcome you back anytime you need us. 

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JSweeney 
7 years ago

"Great experience" I had a great experience buying a car here. The staff was friendly and helpful. I recommend visiting this dealership if you are in the market for a new car. 

Business response:

Thank you for giving us a 5-star rating! It was our absolute pleasure helping you purchase your new car and we thank you for your recommendation! 

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Dave G 
7 years ago

"Customer focused dealership with very competitive pricing" Purchased our second BMW from Mike Hanaway at BMW Austin. Mike was responsive, direct, and enjoyable to work with. Not a lot of time wasted going back and forth or overselling which was a pleasant change in the process of buying a car. They even stayed late the night before Thanksgiving to deliver the car to me. Would highly recommend Mike and the BMW Austin team. 

Business response:

We appreciate the 5-star rating, Dave! We are pleased to hear that Mike and our team went above and beyond to make your car-buying experience smooth and pleasant. Thank you for being a loyal customer and thank you for the recommendation. 

Redraider94's profile image
Redraider94 
7 years ago

"Got me a great car but even better experience!" BMW’s reputation as the premier luxury vehicle is second to none, but the team at BMW of Austin is the real story. These guys provided me the best car buying/car leasing experience ever. If you think you can’t afford the ultimate driving machine, think again. Ask Troy Massey! 

Business response:

Thank you so much for the review! We're happy to hear of your experience and wish you the best in your new ride! 

Yha0937's profile image
Yha0937 
7 years ago

"Troy M." Troy from sales helped out alot before and after the sale. The experience at bmw of austin was smooth and painless! Next time I have to trade in my vehicle in for another vehicle, I will not hesitate to reach out to Troy again 

Business response:

Hello, Thanks for the great review! We are happy to hear that your car-buying experience was smooth and pleasant with Troy. We look forward to being of service to you again in the future. Enjoy your new vehicle! 

Victor's profile image
Victor 
7 years ago

"Easy, efficient, fun" We needed a car quickly, with minimal time spent on marketing, and maximum on things that matter. We found all this in this dealership, Many thanks! 

Business response:

Thank you for the five-star review, Victor! We appreciate that you chose us as your dealership, and welcome you back if we can help you with anything further! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,851 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.