BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

3800 34th St N, Saint Petersburg, FL, 33714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,346 reviews
Select a rating
Fatima Begzadic's profile image
Fatima Begzadic 
3 years ago

Repair Great people! Mirnes is always professional and polite. He answered all of our questions. Always going back to them for the servise. 

Business response:

Hi Fatima, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! 

Ed Simone's profile image
Ed Simone 
3 years ago

Service review Good service and attentiveness, just a bit pricey on my budget after my hurricane disaster. 

Business response:

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care! 

Bill M's profile image
Bill M 
3 years ago

Cameron Brown is a dedicated sales professional. Just purchased a new BMW X5 with Cameron Brown and the level of professionalism and knowledge gave me extreme comfort in the entire process. It was the easiest vehicle purchase I have made. My only wish is that management was more involved showing appreciation to their customers. 

Business response:

Hello Bill, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Matthew Iannelli's profile image
Matthew Iannelli 
3 years ago

Great Service for your BMW! Bert Smith replaced my entire engine and some supporting parts due to water damage. They did a great job and treated me well as always. Big thanks to Juan Aviles for handling my car with care and professionalism! Great work guys! 

Business response:

Hello Matthew, we're happy you found our staff to be so supportive during your experience here at Bert Smith BMW. We are always more than happy to assist you if anything else comes up. Take care! 

Carol Coward's profile image
Carol Coward 
3 years ago

Owner I have been dealing with Bert Smith BMW for 25 years. Great respectful employees, helpful on all questions and a quality dealership in all aspects of service. 

Business response:

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Glenn Miller's profile image
Glenn Miller 
3 years ago

Bert Smith BMW Alex was great. Timely and professional. Service completed in time as promised. 

Tim's profile image
Tim 
3 years ago

No willingness to make good on bad car Purchased a new 2016 535i here and at 58,000 miles and out of warranty the steering goes out. A trip to their service department hoping for a show of good faith to a repeat client brings back a $12,300 repair bill. Despite offering to trade it in on a new $85,000 car if they would make a good faith effort to honor a faulty car, they were inflexible. I left and went to Sarasota BMW, and they offered a better deal even though I didn't buy it from them. Lessen learned and Bert Smith's poor... read more

Business response:

Hi Tim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (727) 527-1111. We look forward to hearing from you. 

Robert Luker's profile image
Robert Luker 
3 years ago

Luker First visit with the St. Petersburg dealership from a move from Sarasota and our service advisor Alex Richman was very pleasant, professional and cordial during the visit. We appreciated the services rendered and look forward to our next service call! 

Business response:

Hello Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Jorge Cuervo's profile image
Jorge Cuervo 
3 years ago

Service Always provide a great service! They keep updating me about the progressing of the job! 

Business response:

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,346 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.