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BMW
- Automotive
- Saint Petersburg, FL
About this business
Location details
3800 34th St N, Saint Petersburg, FL, 33714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
auto repair at Bert Smith bmw went in for a front end problem. dealer could not find problen. car was washed,andreturned.
Fire this staff!!!!! Go anywhere else. 2017 Beemer Service manager and staff should be fired. Worst service of any dealership in decades. Brought my 2017 BMW in for service on 11/11. A $100 part had to be ordered to fix my bmw from stalling. Was told part was ordered. When calling learned by service person was no longer employed there. Spent 30 mininutes on the phone with parts who also had no clue to what was going on. Then spoke to service manager who said part was there but was not able to get me in for over 12 days. Latt... read more
Horrible Dealer, Damages to New Car I am genuinely tired of the incompetence. Bert Smith damaged my vehicle months ago and the operation director, David Reiff, advised Michael Kennedy will cover the costs for the repairs at the shop of my choosing. I contacted the service manager, Michael Kennedy, for payment per David and Michael has not provided the necessary payment. I even contacted the general manager, Larry Graner, for assistance with this matter, but Larry is just as lazy and unresponsive. If you're the GM, Director, ... read more
Business response:
Kay, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (727) 527-1111 when you have a chance. Thank you, and we look forward to hearing from you.
Bert Smith BMW We leased our last BMW from another dealership that never called me back and obviously didn?t want to put me back into a BMW! I called Bert Smith BMW and within a few hours they found me a car, gave me a quote, I went and test drive the car and they made the deal happen .. Bert Smith is the best BMW dealership in Pinellas County!!
Business response:
Hi Lori, thank you so much for your positive comments about Bert Smith BMW! We hope to be of service to you again in the future. Best wishes, Bert Smith BMW
stoyanpalazov@yahoo.com The car is leaking oil from the engine wich is a BMW manufacturer defect and even tho the car meets the extended warranty and milage requirements they wanted me to pay full price for a new engine. Also who charges for a wiper blade change 100$... srsly...
Avoid this dealership To whom it may concern, On March 18th I was excited to purchase my 2nd BMW however the excitement did not last long. I have been a fan of BMW forever and believe in the product. On the 18th I went through the process to purchase my BMW 430 I convertible from Bert Smith BMW. For the most par the experience was what I expected but when we got to the financing several questionable practices reared their heads. I am unable to provide unquestionable proof but the situation is extremely feasible. I was offere... read more
Very Disappointed They had my vehicle for (3) days and never even touched it.
Sub standard Porsche Dealership I purchased the Miami Blue 911 4S over the internet and my customer experience has been terrible. I wired money to the dealership on December 16th and they completed the transaction on December 17th. Shipping the car from Florida to Arizona took over sixteen days and car arrived dirty and looked like it went through a rain and mud storm. It's now January 4th, 2021 and I still don't have a title for the car. The dealership failed to return my phone calls and my e-mails. I finally received a cal... read more
Not honoring warrantee Before buying a BMW you should know that BMW puts the car's electronics into the well where the spare tire use to go. Additionally, if the water drains on the roof get clogged, water will work its way into the well and cause thousands of dollars worth of damage. Finally, the most important thing to ponder, is that BMW sees this as a natural act of god, and not covered by the warrantee. As far as Bert Smith is concerned, it took multiple trips and to their service department and six weeks for them to fi... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,346 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.