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BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

4171 Jonesboro Rd, Union City, GA, 30291, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,206 reviews
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Doshia D. Williams's profile image
Doshia D. Williams 
8 years ago

Service is slow, but acceptable. My schedule does not make scheduling easy so I am mostly a walkin. The remodeling is cramped. I would rather drive to Montgomery when possible. They are normally 30 or 40% cheaper and with BMW that can be almost a grand less! 

Jerzey Jason Jewmaine Jones's profile image
Jerzey Jason Jewmaine Jones 
8 years ago

Horrible customer service experience Took my BMW into BMW of South Atlanta because I had a issue which made the check engine light come on and I got a battery power discharge warning... I was quoted for a battery.I excepted the price and let them proceed to service my car.. they come back and say 2 fuel pumps on my car are failing and causing 134567&8 cylinders to misfire. I say just do the battery because I don't understand how all this just happens all of a sudden when it just read I need a battery. They say sometimes when... read more

Cheryl Scheck's profile image
Cheryl Scheck 
8 years ago

Bad customer service, no information. Things happen but a bit more focus and transparency would be appreciated. I did not buy a BMW for this kind of treatment. 

Kenny Ortiz's profile image
Kenny Ortiz 
8 years ago

Service advisor made no sense what so ever I'm also a former mechanic just not bmw but I do know well enough to use a scanner and read the codes I get codes told to me from service advisor which are irrelevant to the codes I pulled today I walk in after hearing a retarted voicemail about how "the other side of the fuel injectors need to be refilled guy stutters then says replaced" completely have nothing to do with codes I pulled from 3 different locations and then when I come in everyone in the office laughing so I just my ... read more

Joshua Ridikas's profile image
Joshua Ridikas 
9 years ago
Rahsaan Ali's profile image
Rahsaan Ali 
9 years ago

Absolutely some of the most unprofessional sales reps ever ! Bought my car for Felicia Hayes. Never wants to help . Shotgunned my credit report after specifically being told not too . Was lied to about the original down payment and capital one deal I had done prior to going to dealership. Found out from capital one the deal on table stood as shown. They just wanted to steal the sale. Have been asking for weeks now about out of state registration. Once again my sales rep said she erased my number by accident ..meanwhile I'm b... read more

Kimberly Kusher Worthy's profile image
Kimberly Kusher Worthy 
9 years ago

This location sucks! I brought my car in 2 weeks ago for a diagnostic test the issue with the car was something electrical or something dealing with a sensor they give me a diagnosis that was irrelevant to the issue I brought the car back the next week and said your diagnosis is irrelevant the car is still doing the same thing they told me it was something different I'm like why didn't you say that the first time and they said that because I just wanted to take care of the other issues so they did not even addressed why I br... read more

Whitley Page's profile image
Whitley Page 
9 years ago

DO NOT TRUST AVAILABILITY ONLINE OR OVER THE PHONE! We drove from FL in a rental car, after confirming online, in email, and over the phone with Kourtney Batson ("salesperson"). We hoped to drive our new vehicle home, and explained we had to make arrangements for our daughters while making the long trip. And after talking to her we felt confident that it would be a smooth deal. So our offer was confirmed, offer was accepted, and no deposit was necessary for hold, to pick up Saturday morning. Again, I offered to make a deposi... read more

Christopher Buckner's profile image
Christopher Buckner 
10 years ago

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,206 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.