BMW

Mark535iZ4M 

on DealerRater

9 years ago

Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and high integrity treatment you get at Autohaus. My Service Rep Linda Scheafer is the absolute best...extremely knowledgable and makes sure I get the right things done at the right time with clear explanations...I trust her to take good care of my 535i and Z4M and she does. From the check in guy, to sales, parts and check out...everyone at Autohaus makes me feel like I'm in the rig... read more

camille 

on DealerRater

9 years ago

I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns until recently when it was idling strangely on off-ramps and in slow traffic and surging on the highway. Took it to a local import specialist within walking distance who helped with AC performance, yet who told me a BMW dealer would be better able to diagnose the idling/surging weirdness. Autohaus was great! They reassured me that without a 'check engine' light, I'd be okay to get ... read more

Jim G 

on DealerRater

9 years ago

I am on my second BMW X5. My first one was a 2006. I was so happy with the first one that in 2012 I traded it in for a new X5. I am not only very impressed with the BMW, but also the service I receive from Autohaus, and my service adviser, Linda Schaefer. I always feel like I’m her favorite customer. She is always very honest, and has the knowledge to properly advise me on what needs to be done. When my X5 was about to run out of warranty and the included maintenance , she made sure I had everything done before the program r... read more

jcmosby 

on DealerRater

9 years ago

I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel welcome, and that I was in a trustworthy place. Later, when she explained to me what was going on with my car, she was knowledgable, precise, and considerate of of concerns. I enjoyed having a female service advisor for a change. I was quite impressed with her knowledge of the engine as well. She cared.and she was genuine. I was brought to meet the auto mechanic, Dan, who had wo... read more

Marilyn 

on DealerRater

9 years ago

Chris was informative, friendly and very patient - no question from me was too stupid!!! The cars are very engineered- it is great to have someone available to explain all the features. We had a very good initial tutorial upon delivery, but we had many more questions after driving the car for a while. This is a great service, and Chris was great! 

poodle 

on DealerRater

9 years ago

Excellent experience, attention to detail, and great follow-up. I have used Dan Wirick for 20 years as a service writer...always go the extra mile. 

Gibby1 

on DealerRater

9 years ago

Dan Wirick was truly outstanding.I would say he has been the most attentive Service Writer we have ever dealt with. We'll be back!! Tom 

Bodani 

on DealerRater

9 years ago

I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside and out. I give AUTOHAUS BMW two thumbs up! 

revjmars 

on DealerRater

9 years ago

Joe Bauer has a great "none pushy" approach in his personal style of connecting people with the kind of car that they would really like. The rest of the folks at Autohaus BMW were pleasant to deal with in the process of purchasing the car. I liked the professional and informational treatment I received from Alicia Botsch in taking delivery of the vehicle. I would recommend the folks at Autohaus BMW for your next purchase of a car.