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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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Bhaskar's profile image
Bhaskar 
7 years ago

"It was a great and comforting experience." I worked with Sam to lease a brand new 2019 Chevy Equinox! It was a great experience and a walkthrough Sam took me through. He convinced me to ahead with lease. He is very friendly. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - Lou Bachrodt Chevrolet Buick GMC 

Sarah G's profile image
Sarah G 
7 years ago

"Sam Ferrile was so helpful! " Sam was very attentive to our needs. He provided excellent customer service and feed back on how to choose the vehicle that was right for us. He is awesome! 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. - Lou Bachrodt Chevrolet Buick GMC 

Pporter1996's profile image
Pporter1996 
7 years ago

"The greatest " Fil was outstanding he got the job done when nobody else could!!!! He was very friendly and professional, also he made the car buying process very easy being that it was my first time. I will definitely be coming back to buy again and again! 

Business response:

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - Lou Bachrodt Chevrolet Buick GMC 

Wrlcome1's profile image
Wrlcome1 
7 years ago

"Geeat expereince " We had a great experience, we found the right vehucle at a great price! Fil went above and beyond to help us put with the purchase ! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Lou Bachrodt Chevrolet Buick GMC 

Sandi4u2!'s profile image
Sandi4u2! 
7 years ago

"Excellent " Fil is the best! I bought a car 4 years ago with him and came back to buy an other one, he is amazing treated me with respect and as if I was part of the family. He gave me the best possible deal after listening to my needs. Very patient and polite. He is the best! I will be back! I highly recommend him for all your car needs. Thank you, Fil! 

Business response:

Thank you for leaving us this great review, Sandra. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Lou Bachrodt Chevrolet Buick GMC 

Lrglou's profile image
Lrglou 
7 years ago

"Excellent experience " Sam Ferrille was great to work with and he really helped us out with buying our car, highly recommend him for all your car needs. 

Business response:

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -Lou Bachrodt Chevrolet Buick GMC 

Davidg523's profile image
Davidg523 
7 years ago

"Stress-free car buying." Sam Ferrille was very helpful and knowledgable. He made shopping for our vehicle a pleasurable experience and I would recommend Lou Bachrodt auto group and Sam to all of my friends and family. Thank you Sam, it is a pleasure knowing you. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -Lou Bachrodt Chevrolet Buick GMC 

Lex2LT16's profile image
Lex2LT16 
7 years ago

"My experience" I had a great experience with Lou bachrodt I came in I was helped by Fil who was friendly and knowledgeable and had me in and out with my car in no time! I would highly recommend to family and friends. Thank you Fil for being and awesome person and salesman and putting in the time to answer all questions and make sure I left happy! 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lou Bachrodt Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. -The Lou Bachrodt Chevrolet Buick GMC Team 

Joey1234's profile image
Joey1234 
7 years ago

"Excellent Service agent. Courtney Karau" Courtney goes the extra mile to take care of my needs. She expertly describes what went wrong and.whay I need to do to avoid this happening again. I'll give her a 10 

Business response:

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Courtney and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.