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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Easy,simple and almost fun! " This is the second vehicle I've bought from Bachrodt. Everyone from the online team,salespeople and the technicians are friendly and easy to work with! They make buying a car pretty painless and answer all questions you have while trying to get the best deal! I dealt with John Schopf this time and he's very down to earth and knowledgeable!
Business response:
Thank you for leaving us this great review, Bran. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team
"Excellent service from everyone!" My experience with the Lou Bachrodt Auto Mall team was excellent. My experience with everyone, from the door greeter to the final thank you from my sales rep, was an exceptional experience.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Lou Bachrodt Chevrolet Buick GMC Team
"Everything went smooth" Went in knowing what I was looking for and they made it happen. Painless experience all around and left happy so I would recommend this dealership to anyone.
Business response:
Thank you for the glowing review and recommendation! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Really great dealership " They are awesome dealership to go to and nice people and nice vehicles that they have there nice picture of us and Jennifer was a good helper to fine us a vehicle
Business response:
Thank you very much for writing us a review! We're so glad you had an awesome experience and are happy to have helped you find your perfect vehicle here at Lou Bachrodt Automall! Best regards, Lou Bachrodt Chevrolet Buick GMC
"Painless Experience " I am giving a 5 star rating, because of the over and above service by my sales representative Jennifer Morelock. She actually followed me to drop off my rental at the airport. My only complaint is the detailing wasn't as good as I expected, but cleaned nonetheless. Still 5 star service even with my terrible credit.
Business response:
Thank you for the kind and honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. -The Lou Bachrodt Chevrolet Buick GMC Team
"Good service " Overall good service. They want everything done fast. Can work on being more friendly to the costumers , seem too rushed to take time to talk to you .
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - Lou Bachrodt Chevrolet Buick GMC
"amazing" Best sales man I have ever had the pleasure to work with he knew exactly what I wanted and did everything possible for me to get my dream truck. I would highly recommend Trevor to be your next car salesman.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Lou Bachrodt Chevrolet Buick GMC
"There to help!" Sam was always there to hep with questions about the car. Even came to help on his day off. Service department was also great in solving a problem.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Sam was able to provide an efficient and overall positive experience. - Lou Bachrodt Chevrolet Buick GMC
" Best customer service " Nice,friendly environment. I’m happy with the car I went home with. They answered all my questions that I had. Awesome selection of cars. Out of all the dealerships I went to this one had the best customer service, treated everyone with respect like it should be. Thank you!!!
Business response:
Alberto, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.