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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Overall Great Experience " Jennifer was phenomenal and easy to work with. She answered all of my questions and made the experience enjoyable. Keith in finance was also great to work with and explained everything thoroughly.
Business response:
Thank you for leaving your wonderful review. We are thrilled to hear how well Jennifer and Keith treated you. Reviews like yours help keep us even more motivated to do everything we can to make your shopping experience better.
"Amazing experience " It was a joy to deal with Sam and the rest of the staff. I will recommend this dealer to everyone I know looking for a vehicle. Then tell them to Beal with Sam
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Amazing experience" Lionel is an amazing! He is very personable, knowledgeable and takes his time with you. The other staff we encountered were great as well. I look forward to buying from them again.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing experience. We will share your comments with Lionel and we look forward to working with you again down the road. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Hassle free doesn't even begin to describe my experience..." This is the 2nd time I've come to Lou Bachrodt after accidents that totalled the cars I was driving. The first time was so easy and such a relief, it seemed like a no-brainer to go back under similar circumstances. I was instantly reminded why I loved them so much the last time. The salesman, Prosper, greeted me, offered me a seat and something to drink. He asked what I was looking for, took some information, and within 30 minutes we were doing a test drive. The w... read more
Business response:
We are thrilled that you enjoyed your experience here at Lou Bachrodt. We also wanted to thank you for your amazing review. When we get people in like you, who truly appreciate our hard work, it makes it all worth it.
"Excellent customer service" Sam was down to earth and very helpful!!! Best customer service experience by far!! Sam made sure every detail was met and very helpful with On Star! Thank you
Business response:
Thank you so much for your review. We couldn't be happier that you had a positive experience with Sam. We hope that you continue to enjoy your vehicle.
"Face to Face Haste with Haste" From my experience with Mindy Lopez to my sale with Jennifer Morelock, to even the finance man Dan and the appearence of Todd i was pleasantly impressed with how Fast they got me in and out being a rush in need to get to work. I had a time frame and was out within 15 minutes of my deadline. Congrats! I was not late to work. Thank you for your understanding and thorough professionalism!
Business response:
Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Great service" I really appreciated Fils help we drove 8 cars to make sure I got what I truly wanted, he didn't pressure me or gave me attitude like the guys from Anderson Toyota. Loved the service he gave us
Business response:
Thank You for your amazing review! We couldn't be happier here at Lou Bachrodt AutoMall that you truly appreciated your experience here, and that Fil was able to help you out with everything. We hope you enjoy your new car!
"Great experience " I came to Lou Bachrodt looking for a vehicle but I had tight parameters for what I was looking for with price, mileage, and type of vehicle. Sam was my salesman. He was phenomenal! Even with my tough parameters, he never gave up. He searched the entire inventory until he found what worked best for what I needed and what worked best with my family. He was beyond helpful, professional, and truly a wonderful salesman and made my difficult situation much more pleasant. I would highly recommend Sam!
Business response:
Thanks for the great feedback. We hope to see you again soon. Best regards, Lou Bachrodt Chevrolet Buick GMC
" Very simple could purchase a new car with phil" Went in to return a leased cruise We called ahead to make a appointment with Phil he was waiting for us welcoming us at the door. He definitely was very helpful we will be returning!
Business response:
Thanks for sharing your visit. We hope to see you again. Best regards, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.