BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
Select a rating
kathie's profile image
kathie 
7 years ago

"Vehicle purchase" I enjoyed working with Logan, Voltan, Dan and Fil nThey were very helpful and I would recommend them to everyone. I like the experience and convenience of bachrodts 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lou Bachrodt Chevrolet Buick GMC Team 

Fang1995's profile image
Fang1995 
7 years ago

"Great business" Great timing and very helpful. Had no problem with any of the staff. A few problems with the vehicle, but hey took care of them right away! Really happy with them! 

Business response:

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Sam made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. -The Lou Bachrodt Chevrolet Buick GMC Team 

Sweet69's profile image
Sweet69 
7 years ago

"Sam The Man" Working with Sam was definitely a pleasant experience. In my time spent working with Sam I got a glimpse of the real and true person that he is. I would highly recommend his services to my friends, family, and co-workers. Thanks again for the great experience! 

Business response:

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sam was there to provide you with such exceptional service! Thank you again and congratulations on your new car. -The Lou Bachrodt Chevrolet Buick GMC Team 

UA355844's profile image
UA355844 
7 years ago

"Part Of A Family." Love this place. Super family staffing an great service. I'm happy with my purchase. And Jennifer is 100% amazing. I didn't think I was able to get a car at all. But she and the manager made it possible. Not all dealerships an do that. 

Business response:

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jennifer and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team 

Jody63's profile image
Jody63 
7 years ago

"Best car buying experience!" I found the car I wanted, I met with the salesman, Trevor Smiley. He was polite, knowledgeable, and explained everything to me. The test drive went very well, I thought the details of my purchase were very fair, and it was an excellent experience. 

Business response:

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Trevor. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. -The Lou Bachrodt Chevrolet Buick GMC Team 

Bears's profile image
Bears 
7 years ago

"Very good experience overall" The salesman & GM rep were willing to work w/us. The financial director did a great job. All of them were professional. They showed us what type of vehicle we were looking for. Lou Bachrodt is a family friendly business. 

Business response:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Lou Bachrodt Chevrolet Buick GMC Team 

AlisaRedd31's profile image
AlisaRedd31 
7 years ago

"Great Sales Great Experience" Warm and family feeling. went well out of their way to get me in a car. John in finance worked to get me financed. Mindy built my confidence to come out. They really do care about you! -Alisa Redd 

Business response:

Alisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Lou Bachrodt Chevrolet Buick GMC Team 

Heathermay89's profile image
Heathermay89 
7 years ago

"Amazing customer service " Prosper was our sales man for the second time. He has been very helpful and got me both the cars I was looking for. Will return 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Lou Bachrodt Chevrolet Buick GMC Team 

Esziemba's profile image
Esziemba 
7 years ago

"Used sale, painless experience " It was fast and easy, best experience buying a car I’ve ever had! Very friendly staff! They worked with our budget and was able to exceed our expectations. 

Business response:

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Let us know if there is anything else that we can do for you. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.