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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Soooooo happy with my purchase " I enjoyed having Al as my salesmen . At no time did l feel stressed or under pressure to purchase something l didn’t want. He’s straight to the point and he made me feel comfortable. He’s very kind and different from the typical salesman. I love my Chevy and enjoyed working with Al. Thanks again Al.😁
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Unbelievable Deal and Customer Service " I went to Lou Bachroldt not really sure I would purchase a car. My salesman (Al Luna) was awesome! Communicated with me throughout the process and more importantly he LISTENED to what I was looking for and worked within my budget. Do yourself a favor and go down and see Al Luna at Lou Bachroldt you won't be disappointed.
Business response:
Hi and thank you for this great review! We're happy to hear that Al took care of you! They are a great asset and we appreciate all that they do. Please don't hesitate to call if we can help with anything at all. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Very satisfied" Me and my husband went it kinda not expecting that we would be approved. We got a approval that same day and was able to get our payments to what we could afford. Trevor helped us and wasnt pushy like most car lots that just try to get the sale and their done, he sat with us and helped every way possible.
Business response:
Thanks for your outstanding review! We’re very happy to hear that Trevor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Surprise!!!" Really did not intend on trading but GM rep offered me an amazing deal to trade. So I'm in a new 2019 Canyon. I have dealt with service previously and highly recommended them.
Business response:
Thank you for this terrific feedback and congratulations on your new 2019 Canyon! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC
"BMW rocks!" I came from out of town, spoke to Linda. She was a very wonderful person to talk to! Introduced me to Lionel and he helped me with the purchase. He made my day at Lou's awesome! Dan helped me finalized everything at the end of the day and he made me confident with my purchase. The whole experience was great start to end.
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Linda, Lionel and Dan. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC
"From purchase to financing. All smooth." Salesman was very professsional and courteous. Then all the other people involved were very knowlegable. Sam Ferille showed my wife and I the features of the car and how they work. We are still learning.
Business response:
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Sam made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best regards, Lou Bachrodt Chevrolet Buick GMC
"My new Trax" Al Luna fue excelente conmigo me alludo a comprar mi primer carro lo recomiendo mucho a el y a Lou Bachrodt Auto Mall. Al Luna was excellent he helped me to get my first new car I recommend him and Lou Bachrodt Auto Mall.
"Excellent" Sam was a go getter Very appreciative I bought a Chevy Cruze. Everything was very good Service also took good care of the oil changes very a good at getting the car in really soon.No complaint of anything thetr
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Lou Bachrodt Chevrolet Buick GMC
"Awesome " Very good experience friendly service beautiful vehicals . Would go there again would send more businesses your way.have a good day . H h h h
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Lou Bachrodt Chevrolet Buick GMC
BMW has a 4.6 star rating with 4,581 reviews.
BMW is open now. It will close at 8:00 p.m.