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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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QueenJen's profile image
QueenJen 
7 years ago

"Lou Bachrodt and family" All I can is he gave me 100% great customer service I had my 2 kids they had somewhere to play. Luis made me feel like family he worked really hard to get us in car he also called me to check on us and how we like the car I’m going back again real soon. 

Business response:

Thank you for recognizing your experience at Lou Bachrodt Chevrolet Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Kela151's profile image
Kela151 
7 years ago

"He was great! Did everything to help me get a car " He was awesome! He did a great job very nice hard working did everything to get us a car he deserves a raise ! Great work 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Jimmee79's profile image
Jimmee79 
7 years ago

"Al Luna. - BEST CAR SALESMAN IN THE NORTHWEST!!!!!" Al Luna is the only car salesman I will ever deal with in my car shopping experiences. He goes ABOVE and BEYOND the EASE of purchasing a vehicle. We bought a vehicle from him 3 years ago and could not have been more pleased, We came back to Lou Bachrodt to purchase a second vehicle ONLY because we called ahead to find out that Al Luna was still selling vehicles here. Thank you again Lou Bachrodt for allowing us to deal with Al Luna HE IS THE BEST!!!!! 

Business response:

Reviews like yours are truly a breath of fresh air! Al is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Teghynsmom1's profile image
Teghynsmom1 
7 years ago

"John was awesome" I came in looking for something reliable and safe. john did am amazing job helping me find just the right fit for me. He was very nice and helpful. 

Business response:

Kim, thank you for taking the time to write this review. It's delightful to know that John did an amazing job in assisting you during your experience. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC 

MaryDHappytrax's profile image
MaryDHappytrax 
7 years ago

"Best car buying experience ever." This was the best car buying experience I’ve ever had. I had done a lot of research and sort of knew what I wanted, however I am not mechanical or technical. Sam helped explain things to me in a way that I could understand, well still treating me with respect. It was a great experience. Nick is a family friend and was helpful in recommending both the dealership and the sales person. And I know when I need service, Nick will be the best. 

Business response:

Thank you for taking the time to write this review. It’s delightful to know that we were able to provide you with the best car buying experience you’ve ever had! Please come visit us if you need anything else, be it service or sales. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Jshd's profile image
Jshd 
7 years ago

"Great " It was a great experience Sam was very helpful and answered every questions we had and went up and beoned for us will come back in the future and send friends and family to their to buy a vehicle 

Business response:

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Shopper3's profile image
Shopper3 
7 years ago

"Return customer" This dealership and Sam did not disappoint. Great, respectful, friendly service. We are return customers and will return again because of the exceptional service we received. 

Business response:

Thank you so much for this lovely review! Our team works hard to keep our customers coming back to Lou Bachrodt Chevrolet Buick GMC and it’s great to hear of your continued business. If you have any further needs, please come back to see us. Best regards, Lou Bachrodt Chevrolet Buick GMC 

carguy's profile image
carguy 
7 years ago

"Looking for a new equinox at a good price" Purchased my 5th car from Lou Bachrodt and hope to be just as satisfied with this vehicle as the rest. The process was friendly and easy. 

Business response:

We really appreciate your feedback. We love hearing from our customers and thank you for continually choosing us for your car purchasing needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Lou Bachrodt Chevrolet Buick GMC 

Tareq126's profile image
Tareq126 
7 years ago

"Great Experience " This was the 4th deal we close with Lou Bachrodt as a family and I can only say that I was satisfied in all of them to the fullest. Thank you to Dan, Ed and Lionel for the great work. 

Business response:

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service you received from us. We will share your comments with Dan, Ed and Lionel, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Lou Bachrodt Chevrolet Buick GMC 

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How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

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