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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is the second vehicle purchase for our family from JR Henry at Lou Bachrodt. We will continue to be his customers as long as he is selling cars. He is friendly, not pushy, and gets the deals that are best for you. We are so happy with our new purchase and could not have asked for a better experience.
Business response:
It was a pleasure to read about your second car buying experience at Lou Bachrodt Chevrolet. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that JR was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to see... read more
My husband and I were looking for a new car for myself. We were pleasantly surprised with the vehicle we were able to get and the hard work that JR did for us to be able to afford the vehicle that worked for us. I was able to get a much better vehicle than we thought possible.
Business response:
Ali, thank you for taking the time to share with us. JR is a valuable staff member and he will enjoy your nice comments. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers’ needs are met. We thank you for choosing Lou Bachrodt Chevrolet, and hope to see you back here for your future automotive needs! Best regards, George Schaffner | General Manager | george@bachrodt.com
Jim helped me find the car I was looking for and it was as painless as buying a car could be. There was a small "issue" with my car after the deal was said and done and Jim helped me no questions asked. It was something he wasn't even required to do for me and he did it with a smile on his face. I would definitely recommend Jim to anyone. Brandon was not necessarily involved with my purchase or my car, but I talked briefly with him during one of my visits and he seems extremely friendly and an all-around people person. Even ... read more
Business response:
Thank you for taking the time to share with us! The goal of the Lou Bachrodt Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Jim and Brandon were able to provide you with a very positive experience, and they are valuable team members, indeed. Please come see us for any future needs! Thanks again. Best regards, George Schaffner | General Manager | george@bachrodt.com
Very happy with my decision no regrets thanks to al Luna for his great customer support much appreciated.would recommend any of my friends and family.
Business response:
Thank you for taking the time to share this wonderful feedback! It's wonderful to know that Luna provided you with a great customer service and that you feel confident in your decision to choose Lou Bachrodt Chevrolet as your dealer. It was a pleasure to assist you and please let us know when we can do so again! Best regards, George Schaffner | General Manager | george@bachrodt.com
I purchased a 2014 chevy cruze recently and had the pleasure to deal with AL Luna. I came into the dealership with a certain car in mind and Al did everything he could to get me into that car. I am completly satisfied with the experience of purchasing my new vehicle. If you want to purchase a vehicle with 100% satisfaction go see Al Luna !
Business response:
Thank you for leaving us this review. We are very happy to hear that Al could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Lou Bachrodt Chevrolet any time! Take care. Best, George Schaffner | General Manager | george@bachrodt.com
Dealt with Josh Schneider. and Chris Forman. Great experience very professional bought a new 2015 BMW 428I X drive. Very happy with new car! See Josh, he will treat you well.
Business response:
We appreciate you taking time to leave us a great review! We are pleased to hear that Josh did a great job in assisting you in your purchase. Thank you for your recommendation as well, If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com
I have had a lot of trouble buying cars in the past but Brandon Campbell and the team at Lou Bachrodt are a breath of fresh air!!! It was a seamless process. He treated me like a person there was no pressure I was in total control of my buying experience! Amazing service and sales team! thanks Brandon aka Five eight(ask him about it!)
Business response:
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is magnificent to know that Brandon was able to provide you with the pressure-free and knowledgeable service that Lou Bachrodt Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, George Schaffner | General Manager | george@bachrodt.com
So far I am enjoying my new car. Only problem I have had is with Repairs. I hope that this could get better this year.
Business response:
Angela, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, George Schaffner | General Manager | george@bachrodt.com
This is the 2nd vehicle that I purchased through Joe at Lou Bachrodt and Joe continues to exceed all of my expectations. I felt prioritized from the moment we began our journey. Joe is an honest, warm, and sincere individual that I would highly recommend to anyone. I shared my experience with a good friend of mine and I will definitely be bringing her in should she decide to purchase a newer vehicle! She was very impressed with my story. Kudos to Joe and to Lou Bachrodt. Joe is definitely an asset to your organization. Larry... read more
Business response:
It was a pleasure to read about your second car buying experience at Lou Bachrodt Auto Mall. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Joe was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to se... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.