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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I was able to buy a new car I never thought I was ever do..." I was able to buy a new car I never thought I was ever do that until I STOP inside Lou bachrodt and bought new 2020 trax ls
Business response:
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Michael was courteous and respectful. The entire process..." Michael was courteous and respectful. The entire process was fairly quick. Other employees were always making sure I was being assisted. Nobody was pushy or rude.
Business response:
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Michael and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I was hard on Michael but he worked with everything I..." I was hard on Michael but he worked with everything I threw at him. I wanted the features I wanted and he got it for me. Great sales rep.
Business response:
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"My purchase last week of a 2021 GMC Canyon Denali truck..." My purchase last week of a 2021 GMC Canyon Denali truck was excellent. Starting with a phone call from the vehicle salesman Sam Ferrille, to the final purchase of the truck. Everything was explained to me about the vehicle by Sam as I purchased it, and the required paperwork was very smooth when dealing with Fil, in the final purchasing of the vehicle. Very good dealership to deal with, in getting a great truck, at a fair price.
Business response:
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great customer service. I was greeted the minute I walked..." Great customer service. I was greeted the minute I walked through the door and the sales team made the experience easy for me. Great professionalism.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"excellent experience. Found exactly what we were looking..." excellent experience. Found exactly what we were looking for. Jenny Moreland was outstanding in providing quality satisfied service, JOB WELL DONE,it felt like dealing with an old friend or family.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Jennifer was able to provide an efficient and overall positive experience. Please come see us for any future needs. Thank you again and congratulations on your new car! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Excellent experience, great staff, pleasure to do..." Excellent experience, great staff, pleasure to do business with. Great price, great service, made the process very easy and straightforward. Would gladly purchase here again.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"The dealership was very welcoming. The salesman and loan..." The dealership was very welcoming. The salesman and loan department did everything to help me get a reliable car. They were able to keep the monthly payments down which was key for me. I’ll be recommending Lou Bachrodt and Rubino Prosper to others for sure. Now this review is strictly regarding the sale of the car.
Business response:
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Very helpful fast great customer service his quality of..." Very helpful fast great customer service his quality of work is amazing there was no rush he took care of everything in a timely manner
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
BMW has a 4.6 star rating with 4,581 reviews.
BMW is closed now. It will open at 9:00 a.m.