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BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I recently purchased a CPO 2008 528i from BMW of Bayside. The process was smooth. I am very pleased with the staff, especially with Mr. Yat So's assistance and overall service. He was very courteous and customer service oriented. He went above and beyond my expectations. Since I work overseas I did intensive research on a decent car online until finally coming across a car I really liked, not just that, but the price as well from BMW of Bayside and thanks to Mr. Yat I have it now...I have it now because he helped me out by h... read more
Bought a new 2010 7 Series, Car arrived on friday. We went by the dealership to take a look at it, it had 200 something miles, which was acceptable since it was driven from Philly. Pick up the car on monday. It had 800 miles on it. And it was unexplained. "it was test driven for 10 miles max" yet when we looked at it before the weekend, it had 600 miles less. We were given free weather mats!
I purchase my X5 from BMW of Bayside and the new service center is a welcomed addition. Everything is very efficient and my SA (Steve Ikin) took care to make sure my car was ready when promised. Wish they had more BMW loaner cars available (I used to get them at the old location, but both times I;ve needed one recently I've gotten an enterprise rental car). Overall, nice job with the location!
I brought my car to Bayside because the service center was close to my home and because, as I explained elsewhere, Rallye was simply incompetent. Frankly, I can't speak to Bayside's prior reputation but, at least in this new incarnation, they were exemplary. The service rep, Steve Itkin, was knowledgeable, reasonable and efficient and even offered to have the service manager, Ray, ride along with me to see if they could duplicate the problem I reported. Even though I didn't buy the car from them (so I didn't get a loaner or ... read more
Business response:
First, let me thank you for the postive review. Our new management team is completely focused on exceeding the expectations of our clients, in both sales and service. But I would like to clarify our loaner car policy; our loaner cars are offered to all BMW customers, regardless of where they purchased their current BMW, as are all our other customer benefits such as complimentary hand car wash, shuttle service to the train station, Americana Shopping, North Shore University Hosptial, scheduled service while you wait and many... read more
What can I say except that Mr. Parks was everything you would want in a salesperson. He was friendly, professional and knowledgable about the vehicle. And at no time was Mr. Parks pushy about buying a car. He listened to our concerns and corrected it.
Sean handled my initial lease on a 2007 335i Coupe as well as the "buy at end of lease" just recently. Sean made the process in both cases as easy as possible, he is extremely knowledgeable and personable and in my case went out of way to help me over some personal obstacles at the time of the original sale. Best of all I would commend him on his after the sale follow up to make sure I was a "happy camper" in all aspects of my dealings with BMW of Bayside. I would certainly recommend him to anyone interested in buying a BMW.
On arriving at the service department I was greeted by service advisor Steve Itkin who started the paperwork, I found him to be very cordial and knowledgeable. Everything went as planned although I would have preferred a loaner BMW as opposed to an Enterprise Ford Focus - no big deal. I had some doubts about BMW of Bayside service department after reading on line negative comments but Steve put my mind at ease in that my 335i coupe would be in his trustworthy hands. Had one glitch, Steve responded immediately and got the pro... read more
the whole experience was very satisfying, from mumtaz who guided me though the purcahse of my 535i to the sales manager; to the finance manager who did not turn up the heat to buy extras. when i picked up the car last night my car was full of bayside employees and they were in my car for over ninety minutes teaching me how the car works. they also told me if i have any need for further instruction to stop by any time. all of them were cherrful and courteous. i would recomend this dealer the next time you purchase a vehicle.
I had spent weeks visiting local dealers, and by the time I contacted BMW Bayside I knew exactly what I wanted. My initial contact was via phone and the salesperson mentioned was very patient, helpful and responsive. I believe I got a good deal and the service at the dealer (both with Kai and with the financial person providing all the necessary paperwork) was very good as well. Everyone was very pleasant and professional.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.