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BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I leased a BMW three years ago and my experience was ok, it just seemed more of a hassle than it had to be. I went back because my lease was up and just found the whole place cleaner, more organized and the people more friendly and welcoming. Sean Parks was my sales person this time, the last one was gone. And Sean made it fun buying a car, like it should be. He took care of everything and made the whole transaction easy. I shopped Rallye and Baysides prices were just as good. Rallye is like a meat processing machine, impres... read more
I simply had an excellent experience with this BMW dealership, and with David Rosenstein, Director of Business Development in particular. The dealership has a great inventory of new and certified pre-owned cars. David listened to what I was looking for and walked me through the current inventory, focusing on the BMWs which fitted in with what I was looking for. At the conclusion of my first visit to Bayside BMW, I walked out with a great deal on a great BMW. The price in my view was close to unbeatable. The environment at th... read more
I've recently begun my search for my next BMW and though my interaction with BMW of Bayside has been very limited thus far I am very pleased with the responsiveness and friendliness of their online sales dept., specifically Dave. I'm still another 3-5 weeks away from making a decision but I will be stopping by BMW Bayside after concluding my online research. I just saw the owner's ad in Newsday about "new management" and the pending arrival of their new service facilty in 2010 with a "new attitude". Considering all the prior... read more
On June 12, 2021, Purchased a 2021 X5 and after owning the vehicle for a few weeks, the car stalled. I than returned to the dealership in Bayside Queens as my vehicle was being repaired at BMW Freeport and met with both the sales man and General Manager at BMW Bayside, whom informed me he was a prior service manager. I told him of my interest in replacing my current 2021 X5 which was at BMW of Freeport as they claimed it needed a replacement transmission. I clearly informed them that this is a purchase and not a lease, there... read more
"This dealership is unethical and does not provide great..." This dealership is unethical and does not provide great customer service. 3 weeks after being sold a car, I was asked to sign a new contract or else I forfeit my trade-in and downpayment
"This is a follow up review from my April 23, 2021 review...." This is a follow up review from my April 23, 2021 review. It took me 2 months to get my license plates from Bayside. A temporary plate is good for 30 days…so do the math and you’ll know how long I couldn’t drive my car due to customer service that is inconceivably bad. Best part? I never heard from ANYONE at Bayside. I swear on my children this is true. AND I STILL HAVEN’T heard from them! I’m STILL waiting for my change from the license and title fees. They char... read more
Business response:
And Bayside, don’t respond with that lame “please call us, we’re sorry you feel that way, etc…” Instead of a lame PUBLIC response and apology, how about YOU call me? You have ALL my information because I bought a car from you! Better yet, just send me my $400 back, and we’ll call it even.
"My temporary plate expired & I still haven’t received my..." My temporary plate expired & I still haven’t received my license plates. I’ve texted salesman & business manager 8 times. No response. I live in Wisconsin. What can I do?
"A few months ago, my car was serviced for a clicking..." A few months ago, my car was serviced for a clicking noise when I would brake the car. The cost of the service was over 3K+ for brake calipers, etc., which was supposed to fix the clicking noise. Today 3/4/2021 I brought my car back to BMW to fix a cracked windshield which is covered by my insurance company. When I explained the clicking noise had returned, the service department told me a different problem existed and it would be around $4K to fix it. The service adv... read more
"I bought and leased all my 3 BMWs from this dealer..." I bought and leased all my 3 BMWs from this dealer because I am satisfied with the price and with the persons I worked with.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.