BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
Select a rating
CATDEO45's profile image
CATDEO45 
7 years ago

All the employees I deal with are always pleasant, helpful and a pleasure to deal with my estimated waiting time is always right on the nose, if they say approx 90 minutes 90 minutes it is. Thanks 

Business response:

Thank you for your five-star review! Our desire is to exceed all of your expectations in fulfilling your automotive needs. 

Alexboncea's profile image
Alexboncea 
7 years ago

Very fast and courteous. I had to take my X1 in to get a door handle replaced and needed a ride back to work. The drop off process took less than 10 minutes. About 2 hours later I got a text, my car was ready. I went to pick it up and not only was it ready, but it was also washed and vacuumed. Great service as always! 

Business response:

Thank you for your five-star review of our Service Department! Our desire is to exceed all of your expectations in fulfilling your automotive needs. 

lauren8's profile image
lauren8 
7 years ago

Seamless appointment. Dropped car off got my loaner and 2 hours later my car was finished! Upon return I was greeted immediately by Bret and when it was taking more the 10 minutes for me to get my cars the service gal called again to check if my car was out of the wash!! I didnt even have to prompt her to see if there was a problem!! EXCELLANT EXPERIENCE.... 

Business response:

Thank you for your positive feedback, Lauren! We're glad you had a pleasant experience at your Service appointment with us. 

blinzer's profile image
blinzer 
7 years ago

Rallye is on another level. From the moment you pull in to the bay you realize the team is second to none. Staff is highly trained and accommodating. Everything was as discussed. 

Business response:

Thank you for your five-star review of Rallye BMW! Our desire is to exceed all of your expectations in fulfilling your automotive needs. 

ruartur's profile image
ruartur 
7 years ago

Very professional. Highly recommended! They diagnosed the problem right away and had t fixed same day. Bret Hines was my service advisor and he did a great job. 

Business response:

Thank you for your five-star review of our dealership and your experience working with Bret. Your feedback is greatly appreciated! 

PHIL52's profile image
PHIL52 
7 years ago

The folks at Rallye are always helpful, very thorough, and a pleasure to deal with. We have been customers since 1989 and wouldn't consider going to another dealer. 

Business response:

Thank you for your five-star review, Phil! We appreciate your feedback and loyalty to Rallye BMW! 

brownm8711's profile image
brownm8711 
7 years ago

They did a great job I will always come back for service on my vehicle I’m was so excited on the work that was done 

Business response:

Thank you for your five-star review! We're glad you had a great experience at our Service Department. 

JODIBONDA's profile image
JODIBONDA 
7 years ago

We drove in from out of town and a warning light came on which needed immediate attention. We needed to have this issue addressed before we drove back to Ohio the next day. Rallye BMW gave us a loaner and Performed the service on our car that was necessary. Plus, they could not have been nicer or more accommodating. 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you had a pleasant experience at our dealership! 

Larry K's profile image
Larry K 
7 years ago

Getting ready for an overseas trip left me very busy and not much extra time. My BMW 340 X-Drive needed an oil change. I called Rallye and they set me up for the next day and told me the service would take 90 minutes.. I came in at the scheduled time. They took the car in and offered my wife and I complimentary cookies, bagels, water etc. Ninety minutes later I got a call on my cell phone telling me the car was ready. The service was done, fluids topped off and the car washed and vacuumed. What else could you ask? 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.