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BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
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EASYWINNER39's profile image
EASYWINNER39 
7 years ago

I recently serviced my 2016 BMW X5 and the staff was great they put me right into a loaner car and called me step by step what they were doing and when I could pick up my car everything was perfect 

Business response:

Thank you for your positive feedback, we're glad you enjoyed your experience at our Service Department! 

ladydoc50's profile image
ladydoc50 
7 years ago

This deanship prides itself on giving excellent service within an awesome setting. Patronbs are treated well and the service is first class. My service advisor, Adam Romano, is competent advisor, very knowledgeable but refrains from any high pressure tactics. I am made to feel comfortable and he is very accommodating both in setting up an appointment and in explaining the various options for my aging vehicle. I trust his advice and never feel cheated or taken advantage of. 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership and experience working with Adam. Our desire is to exceed all of your expectations in fulfilling your automotive needs! 

JMHCASTONG's profile image
JMHCASTONG 
7 years ago

As always a perfect professional experience. Service Representative Brandon was terrific and my car is ready for a great summer. Wouldn’t ever consider another dealership for car service. Rallye Westbury is the best. I’ve had other BMWs and utilized other service centers but none compare with Rallye Westbury. 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We're glad you put your trust in Rallye BMW for all of your automotive needs! 

L239CARDOSO's profile image
L239CARDOSO 
7 years ago

They are always very pleasant and courtious. This is an excellent dealership and service center. The entire staff is very helpful and knowledgeable. I return because of this service. 

Business response:

Thank you, we appreciate your positive feedback and look forward to working together with you again in the future! 

PANO58's profile image
PANO58 
7 years ago

Excellent job I was very happy the I was treated All the employees were very pleasant and very helpful friendly and very professional My car was even washed 

Business response:

Thank you for your positive review, it's greatly appreciated! 

JILLC5126's profile image
JILLC5126 
7 years ago

I am pleased to say, Rallye BMW service is a pleasure to deal with. I can't say enough nice things regarding my treatment . Dave O'Neil is simply the best. He made sure that the service was performed in a timely manner. I waited , and recieved my car, washed and ready to go. Again, THANK YOU !!! 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you chose Rallye BMW for all of your automotive needs! 

CASHEWPATCH's profile image
CASHEWPATCH 
7 years ago

Very attentive to overall care of the car professional Payment for serviceman’s atisfactory. .the car was cleaned withiout my asking to have it done ShNette Daley provided excellent customer care. 

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership! 

GLM4227's profile image
GLM4227 
7 years ago

If you want the best service for your car you must visit Ralley BMW! Their service department is the finest detailed oriented staff respectable reliable and kind group of people that are extreemly caring and aspire to make you feel like you and your car are special !! From the minute you walk in to drop your car off they explain everything and listen to your concerns supplied me with a loaner and most importantly called me to immediately when my car was ready I would definitely recommend them to the world wouldn’t trust anyo... read more

Business response:

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We appreciate your recommendation and we're glad you put your trust in us for all of your automotive needs! 

Peter's profile image
Peter 
7 years ago

My service advisor Frank was very professional and kept me informed about my car the whole time. I had a positive experience with the service department. 

Business response:

Thank you for your positive feedback, Peter! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.