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BMW

4.9

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Location details

500 State Route 36, Eatontown, NJ, 07724, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.94,217 reviews
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rboehnin's profile image
rboehnin 
16 years ago

Outstanding and prefessional service from the moment I stepped in the door. Jonathan was very patient, knowledgable and constructive. He laid out the options very clearly and provided a frank and balanced review of the pros and cons of various models and versions, which I appreciated very much. He dealt with all the logistics very efficiently and made the whole buying process a very enjoyable and stress-free experience. Jonathan's professialism and great service was one of the reasons why I chose BMW over other brands I had ... read more

JYD625's profile image
JYD625 
16 years ago

I want to take a moment to comment on my recent purchase of a certified pre-owned 328XI from your dealership. I feel quite lucky to have been assigned to Eric Krentzman when I called in to inquire about one of your cars. I have been looking for a certified car for the last few months, only to have to deal with, surprisingly so, arrogant salesman or sales managers, lies, inaccuracies, last minute bait and switch tactics etc. I'm not talking about "Joe Blow Used Car Lot". These were Mercedes Benz Audi and BMW dealerships! All ... read more

suziem's profile image
suziem 
16 years ago

This review is based on my few visits to Circle BMW service center. After the last one when they absolutely stunned me in a positive way with their quality of service I decided to finally do something for them and write this review. I should have done it a long time ago since every time I been to Circle BMW their service, from an annual service to this most recent major repair, was more than I could ask for. They have a very helpful and friendly staff whose only objective is to make sure you are completely satisfied with you... read more

dgrob's profile image
dgrob 
16 years ago

Tim provides exceptional product knowledge and service, he is one of the main reasons we continue to buy BMW's from this dealer, it is the best "service after the sale" we have experienced. Tim and the service department continue to provide us with outstanding service, the BMW loaner cars are always in top condition and the overall experience is very professional. 

FScott's profile image
FScott 
16 years ago

Could not be happier with the service that I have had from Circle BMW and have recommended the dealership to clients, friends and family. The entire staff is professional, friendly, and attentive. I have dealt with Dennis Adams, Billy Defelice, Robert Heydorn and Tim Meritzis. All have been gentleman and a pleasure to work with. Of particular note, Tim has been exceptional and has gone beyond the call of duty on occasions too numerous to detail in this forum. Tim's knowledge of the M cars is encyclopedic and his passion for ... read more

NJ-BMW's profile image
NJ-BMW 
16 years ago

Working with Tim is a breath of fresh air. It is wonderful to finally work with a service rep that truly cares about the customer's happiness. Tim will always go the extra mile to make sure all of your needs are met. I am very pleased with Circle BMW service department, and will go back in the future. 

bonaccorso1's profile image
bonaccorso1 
16 years ago

I just purchased a 2008 CPO BMW 128i convertible from Circle BMW and I/we could not be happier. After doing plenty of research/homework, I found a vehicle on the internet located at Circle BMW (which is 80 miles from where I live) and made contact on-line with James Castello. He quickly responded to my inquiry and we negotiated a bit via the telephone. Once my wife and I arrived at the dealership to check out the car, we were greeted by very friendly staff. James came out to meet us and showed us the car. He was extremely po... read more

hjg40's profile image
hjg40 
16 years ago

Circle BMW was the second BMW dealership I went to another Dealership and was completely unimpressed! The sales rep was not knoledgeable in the model vehicle I was interesed in. When I came to circle I was met out side by Tathiana Crrasco and from there the transaction was painless! Tathiana is knowledgable and honest in her salesmanship! The rest of the trans action was smooth sailing. 

hannahmc4's profile image
hannahmc4 
16 years ago

Inquired about a used X3 3.0i and heard back immediately. The people at the dealership were extremely courteous, friendly, and willing to help with all of our needs and questions. Our salesman Clay was nice, very easy to deal with, and even went over every aspect of the car when we came to test drive it. They fixed a few scratches before pickup and even installed floor mats free of charge. The day we picked up the car it looked brand new, and included a few small gifts with the purchase. Another man took time to explain ever... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,217 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.