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BMW
- Automotive
- Hamilton, NJ
About this business
Location details
3630 Quakerbridge Rd, Hamilton, NJ, 08619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 8:00 p.m. | |
| Tue | 6:30 a.m. to 8:00 p.m. | |
| Wed | 6:30 a.m. to 8:00 p.m. | |
| Thu | 6:30 a.m. to 8:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was shopping for a new M3 several months back. I've never been treated as inappropriately as I was at Princeton. They must have thought I did not have any money since I was dressed in street clothes (they were way wrong), and when it came to negotiating a price, the salesman became beligerent and threw me and my friend out because I said his price was not the lowest they could offer. The sales manager then tried to smooth things over, but there was no way I was buying anything from them. They even were made because I showed ... read more
Just had to register so that I could post and say I'm glad I'm not the only one! Talk about attitude! I stopped in several times (on my way to/from work and over lunch) to speak to someone about a 3-series and noone was ever available to talk to me! Contacting them via email from their own website is a joke. When I finally was able to meet with somene, he writes up a quote that iis by far the worst of the bunch and then acts annoyed that I don't want to put down a deposit ron the spot. I'll write up my experience with the se... read more
Saw an ad in the Sunday paper. Although I it seemed to good to be real, I took a drive over. Well sure enough, failed to mention the extra fine print of $4000 for a LEASE downpayment as well as the taxes etc. Who in their right mind would put down such a large amount for a lease? The Salesman seemed very distracted in the hopes that someone may come in looking for a 7 series. The place was small and only one model to look at. I asked what the REAL payment would be if I rolled the $4,000 into the payment and added miles up fr... read more
After warranty was out on 7 series, they did everything possible to overcharge for repairs, most of which were not even needed. After buying 5 new vehilces from this dealer, and going for my sixth just recentsly, they were the highest price on the new 7 series and the lowest on my trade, which they exclusively serviced. I am now dealing with Flemington BMW and just purchased a new seven series from them. The attitude at Princeton BMW is more like "what can they do for themselves", not the customer. Flemmington was a pleasure... read more
I went in for a test-drive, and I came away not wanting to buy a BMW - is there something wrong with that picture? To me, it's certainly not the dealer that sells the car - it's the car that sells itself! I came to the dealer and felt uncomfortable from the start. The people I ran into there were snobbish and full of "i'm-all-that" attitude. The salesman was friendly enough, but I didn't enjoy the interaction because it felt condescending. I knew the product well already - I do my research, but if anything the atmosphere in ... read more
THIEVES! Here is a good one. IF you have a warrantee and the money they get from the underwriter does not cover the RETAIL cost of the part, they charge the CUSTOMER for the difference! After e-mails and phone calls to both BMW Princeton and BMW NA, I had to go over face to face and get the money. Of course they short changed me because they did not have any cash change available. AWFUL. This was the 'customer service' manager too! Shop elsewhere!
Absolutely terrible. Could not fix problems worth a damn. Actually have broken things when I went in for service. Do not know how to tell if something is going to break. Do not notify you of pending wear items needing replacement until they are in need, (ie. brake pads). Do not know how to service your car in one day, for simple items. Will push you back a day at the drop of a hat, for an emergency, but would not fix my car when my clutch blew for over 2 weeks. Had to go somewhere else. Charge for items and do not fix. Charg... read more
Very slow with work. Don't return my calls. Never have they returned my calls. Promise to call. No call. Voice mail does nothing. I finally go somewhere after my mother had to call to ask why I was being ignored. My Mom had to call and ask Glen if it was because I was 18 and he can ignore younger adults by avoiding their phone calls. He immediately changed his attitude towards us and said he would never treat me like that (clealy it's my age). It took four (4) phone calls and two days after he said he would call me right bac... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 1,779 reviews.
When is BMW open?
BMW is closed now. It will open at 6:30 a.m.