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31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BMW of Annapolis I have only taken my car to BMW of annapolis and each time, the staff are extremely pleasant. They have effective communication and the loaner process is extremely quick and easy.
Business response:
Thank you, Patrice for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Easy to schedule, check in, and out the door. Timing was perfect. Dontae was great and explained everything beforehand which made me more comfortable. The services were completed as promised and he went the extra mile to make sure all of my concerns were satisfactory.
Business response:
Thank you for your kind words for Dontae, we appreciate it! We thank you for your business and look forward to your next visit!
Outstanding service both car and customer! Outstanding quality service as always. Flexible and easy to get an appointment The waiting area and business center is clean and complimentary hot and cold beverages as well as snacks!! They are here to please the customer. It is so well run!!
Business response:
Thank you for being our customer Anne, we appreciate your kind words! We are thrilled that you had a pleasant service visit! Thank you for your business and look forward to your next visit.
Finally, a trustworthy dealership Responsive to my specific request, performed good faith repair of previous damage by Passport BMW. Fair, honest and worthy of trust. I have had very bad experiences with Alexandria and Suitland. My experience with Annopolis was fair, honest and ultimately satisfactory.. I will be a return customer. Special thanks go out to Eric, and Dontae. Each have earned my trust and respect..!
Business response:
Thank you Kevin for your kind words for Eric and Dontae! We are thrilled that they provided you with a great service visit. We look forward to your business with us again!
Awesome Service!! I continue to be impressed by BMW of Annapolis’ Service Department. My wife and I have had our cars serviced here for years and we will continue to do so. All of their staff are friendly, professional, efficient, and will do anything they can to make your service experience great! I consider their Service Department so great that it is one of the main reasons I refuse to buy a different brand of vehicle!! Once again … we’ll done BMW of Annapolis!!
Business response:
Thank you Rob for your kind words for our service team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Excellent Service Thank you Nick for having a great personality and taking the time to explain the options and pricing for today’s service. Also, thank you mechanics for perfect timing; 90 minutes from start to finish including a car wash!
Business response:
Thank you Deborah for your kind words for Nick and our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!
checkup for my 228i (aka "Schneewitchen) Service was great and convienient since they had a nice clean BMW loaner car available immediately. They were able to work around my travel schedule. My car was returned in great working order.
Business response:
Thank you Jenny! We are glad our staff provided you with an enjoyable service experience. We look forward to your business with us again!
Excellent sales received Tom Hamel was very professional and extremely knowledgeable. I really appreciate the time he took with me in building the car and then we it came in to go over all of the features. He made this buying experience memorable.
Business response:
Thank you Nelva for your kind words! We are so glad Tom provided you with a great shopping experience and exceeded your expectations. Congratulations on your new car!
Easy transaction Jack was accessible, informative and accommodating during the purchase process.
Business response:
Congratulations on your new car! Thanks for the review and kind words for Jack. We hope you love your new vehicle for years to come.
BMW has a 4.6 star rating with 5,035 reviews.
BMW is closed now. It will open at 9:00 a.m.