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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service As a soldier in the Maryland Army National Guard, I would have to say I appreciate Your service. My visit was very pleasant and professional. Mrs Jane King was my service provider and she was absolutely wonderful! Honest and informative. The inspection of my vehicle was top notch including a detailed video of recommendations on my BMW 2008 3 series! What a wonderful experience. I would recommend this location to all of my BMW drivers. Expect greatness! Thank you BMW of Annapolis….
Business response:
Thank you for the recommendation and kind words for Jane, we appreciate it! We are so glad we were able to provide you with a great service experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Fair and friendly Thank you to Thomas Bedell for connecting me to the right BMW for a fair price and great experience
Business response:
Thank you for being our customer Laura, we appreciate it!
Meeting the BMW standard This was a my first visit to an American BMW service department. I was not able to observe the bay so I cannot compare. The personnel and waiting area have personal effects which is different, but overall it is clean with a comfortable and clean waiting area. I was sent a video going over the observations they noted verbally as well as unplanned issues/observations. It was well done and informative. While I thought the original estimate was high the final hit around my expectations. Bearing in mind i... read more
Business response:
Thank you Charles for your kind words for Robert, Jane, and Nick, we appreciate it! We're glad to hear you has such an outstanding experience working with our team. Please let us know if we can ever assist you again in the future!
On Time Service Scheduled service on line for a Saturday morning. The service staff at the dealership was very friendly and attentive. The wait time for the repair work was reasonable. All in all a very positive experience.
Business response:
Thank you Rudy for your kind words for our staff, we appreciate it! We're glad that you had an excellent experience during your recent service visit.
Great service This was my first time at this location for services. Nick was a big help with answering my questions and giving a thorough assessment of my vehicle.
Business response:
Thank you Timoni for your kind words for Nick, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Great and quick service I was able to get an appointment on just a few days notice, and had my oil changed while I waited. My service rep even helped me take advantage of a promotional offer that saved me some money. Great experience!
Business response:
Thank you Bri for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Nail in Tire Dontae was efficient courteous and knowledgeable. My tire was installed quickly and they washed my car!
Business response:
Thank you Lola for your kind words for Dontae, we appreciate it! We thank you for your business and look forward to your next visit!
Pleasant experience Really well organized and nice pleasant waiting area
Business response:
Thank you for being our customer, we appreciate your kind words!
Exceptional Nick was great! He was attentive, helpful and made sure to listen to my concerns.
Business response:
Thank you for your kind words for Nick, we appreciate it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.