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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Erv's profile image
Erv 
3 years ago

Excellent and fast service I scheduled an oil & filter change yesterday for today and was in and out in about an hour and 15 minutes. 

Business response:

Thank you for your kind words! We are thrilled that you had a quick service visit! 

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Debbie 
3 years ago

New tire - good service Very good service in a timely fashion. 

Business response:

Thank you for your positive review, Debbie! We appreciate your business. 

Roxzi's profile image
Roxzi 
3 years ago

Annapolis BMW does it BEST! From Joe, the greeter to Dontae, the service representative who assisted me were both professional. They exuded five star hospitality 🏽. I was in and out in no time. Thank you overall excellent experience at BMW Annapolis. ~Sarah-Roxzi 

Business response:

Thank you, Roxzi! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again! 

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Jessie T 
3 years ago

Convenient drop off times Scheduling an appointment was easy and they gave me the option to use a courtesy vehicle. I appreciate that they washed my car (I wasn't expecting that). I will be returning here for future services. 

Business response:

Thank you, Jessie for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again! 

ER's profile image
ER 
3 years ago

BMW Annapolis redeemed themselves I was a repeat customer at BMW of Annapolis until I had a previous negative experience due to lack of communication with what was wrong with my car and what was happening, inaccurate timing for when my car would be ready, on top of the repairs being expensive enough. The situation had to be escalated to a manager to be fixed. Since then I avoided this location. Recently, I had to go here because it was the closest to where I work. Glad to say their top-notch service is back! They made the da... read more

Business response:

Thank you for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again! 

Ron's profile image
Ron 
3 years ago

Very responsive Put brakes on while I waited. Didn’t have to wait as long as I thought 

Business response:

Thank you for the feedback. We thank you for your business and look forward to your next visit! 

FG's profile image
FG 
3 years ago

Professional Service JP was excellent and professional. Great service experience 

Business response:

Thank you for your kind review of JP, we appreciate your business! 

Danny's profile image
Danny 
3 years ago

Oil change and wheel scuff fix Timely service and great customer service. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

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Stephanie 
3 years ago

Great service My service was done quickly and Nick was awesome! He always kept me posted of what I needed done. He is always professional and tries to help in anyway possible. 

Business response:

Thank you for your kind words for Nick, we appreciate the feedback! We are thrilled that you had a pleasant service visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 7:30 a.m.