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BMW

4.6

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Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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LH's profile image
LH 
6 years ago

Beyond happy I happened to see a car online and contacted the dealer for availability. They said it was being shipped out the next morning for another location, so I went over right before closing. Everyone was wonderful. And stayed after closing to help me with all I needed. I am happy to say I drove away with the right car for me. I would definitely do business with them again. 

Business response:

We're glad you had a wonderful experience with us! Please let us know if there is anything else we can help you with! 

Mark's profile image
Mark 
6 years ago

Standard Scope Service, Microfilter Replacement & Engine Oil Service Standard Scope Service, Microfilter Replacement & Engine Oil Service review: Service Department was proactive in reaching out to set up an appointment, including reserving a spot when we were slow to confirm. Arrived a few minutes early and was greeted by Alan. No muss, no fuss as he completed the service order for me to sign, authorizing work. Work was completed on time, under BMW maintenance contract, and they washed the car. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

SaejinD's profile image
SaejinD 
6 years ago

Wow! First time BMW owner...now lifetime BMW owner. What can I say, I'm impressed beyond belief. I've owned Audi's mostly and have a 2019 Volvo XC90 as well. Dropped in to look at the X1 and drove away with an X3 M40i. Jack, our sales advisor, was awesome and John the sales manager was open and transparent which is rare these days. Smoothest deal I've ever been a part off and the the price beat all other dealers by a wide margin. Loved everything about the SAV and more. Drives like a dream. Fastest vehicle I’ve ever owned ... read more

Business response:

Thank you Saejin for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Walkermcg's profile image
Walkermcg 
6 years ago

BMW Annapolis Ken was an attentive agent who kept me informed as my car was being serviced. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Bmwx52012's profile image
Bmwx52012 
6 years ago

Great service Great service. They did an amazing job cleaning my car after it was finished being repaired. Shuttle service was extremely convenient. 

Business response:

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience! 

PM64233rd's profile image
PM64233rd 
6 years ago

Great service Sebastian was my salesman and he was great to work with. My whole experience at the dealership was great. I plan to buy another BMW from Annapolis BMW very soon. I love driving my new BMW 528i. Thank you all for making my exoerince great. 

Business response:

Hello, Thank you for your kind words for our salesperson Sebastian! We are so glad you had such a great experience that you're planning on buying with us! We look forward to your next visit! 

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Cjaybmw 
6 years ago

Polite and Professional Sean was very polite and professional. My maintenance was an emergency and Sean was able to accommodate me on the spot. 

Business response:

Hello, Thank you for your kind words for Sean! Thank you for your business! 

DCB's profile image
DCB 
6 years ago

Excellent all the way round Dealership is sparkling. Personnel are great and knowledgeable. Hey I bought the car! 

Business response:

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience! 

dpeteo75's profile image
dpeteo75 
6 years ago

Professional & Efficient Service I keep low mileage on my 3 Series but both times I’ve had it serviced for routine maintenance I’ve been assisted by Jeremy the Svc Advisor. He is friendly and entirely professional in his customer service. I had a question about the windshield wiper and instead of telling me how to move it from under the lip of the hood took the time to walk outside to show me how to fix it in an upright position. Little touches like that, having the car washed, and the efficiency of completing my repair ... read more

Business response:

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.