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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
quality time visit Billy Ray and David Mier were awesome! If ever planning to visit BMW Annapolis look for them. They took extra time and presented the desire 2016 X5 that I like, Billy ray explained and took he's time in showing me the features and even help me connect my Sirius radio and stayed until it was all done. Thank you again Billy Ray and David Mier!
Business response:
Thank you Sherry for the kind words about Billy and David! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!
Billy Ray and David Mier were awesome! If ever planning to visit BMW Annapolis look for them. They took extra time and presented the desire 2016 X5 that I like, Billy ray explained and took he's time in showing me the features and even help me connect my Sirius radio and stayed until it was all done. Thank you again Billy Ray and David Mier!
Business response:
Thank you Sherry for the kind words about Billy and David! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!
I ordered a 2015 BMW X5 from BMW of Annapolis several months ago. A month after the delivery, my son noticed an inch long cut on the back right side of the leather drive seat. Needless to say, I was very upset. I contacted the dealership. They arranged for the leather repairs twice. But I was not happy with the results. They eventually replaced the entire drive seat. I am very satisfied now. I thank Mr. Benzanson and Arnita for going out of their ways to resolve the issue achieving complete customer's satisfactions. Everyone... read more
Business response:
Thank you for sharing your experience on Edmunds. We were more than happy to assist and make sure the seat on your X5 was fixed. We hope you are enjoying your new car!
Excellent commitment to customer satisfaction I ordered a 2015 BMW X5 from BMW of Annapolis several months ago. A month after the delivery, my son noticed an inch long cut on the back right side of the leather drive seat. Needless to say, I was very upset. I contacted the dealership. They arranged for the leather repairs twice. But I was not happy with the results. They eventually replaced the entire drive seat. I am very satisfied now. I thank Mr. Benzanson and Arnita for going out of their ways to resolve the issue achievi... read more
Business response:
Thank you for sharing your experience on Edmunds. We were more than happy to assist and make sure the seat on your X5 was fixed. We hope you are enjoying your new car!
A Great Experience Leasing a BMW 320xi from BMW of Annapolis was the best experience I have ever had with a car dealer. I was treated with respect throughout the process, and I never once felt pressured into making a decision. All of my questions were answered patiently and accurately. I highly recommend this dealership.
Leasing a BMW 320xi from BMW of Annapolis was the best experience I have ever had with a car dealer. I was treated with respect throughout the process, and I never once felt pressured into making a decision. All of my questions were answered patiently and accurately. I highly recommend this dealership.
Great service! Service I received on my vehicle at BMW of Annapolis was excellent and met my expectations!
Business response:
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Exceptional Service The dealer is very efficient and detailed oriented with the actions required to complete the service required for the vehicle. I will continue to use this dealer based on my experience across multiple service trips.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Door handle replacement Service is quick and fair price but phone lines to service department nonoperative. Endless loop on hold. Luckily service techs text you updates - thanks Jeremy!
Business response:
Thank you for the feedback about the phones. We thank you for your business and look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 7:30 a.m.