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1151 Van Ness Avenue NE, Salem, OR, 97301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Knowledgeable and Friendly Service From the time I purchased my BMW X1 in 2016 to my recent service appointment, I have had excellent experiences with the BMW of Salem sales and service departments. The employees know their cars - inside and out! They are professional, friendly and communicate in a timely manner. The waiting area is clean, comfortable and relaxing. I don't mind hanging out, but if the service is going to take more than a few hours, they will provide a loaner vehicle. Top notch service.
Excellent This was one of the easiest car buying experiences ever. The price was better than else where, there was no haggling over price. Ryan was great about having all paperwork ready when we arrived. It was a short and sweet visit to the dealership on a Saturday morning. Perfect car at the perfect price from a great dealership. It was worth the drive from Kalispell, MT to Salem, OR.
Best buying experience Brian helped my fiance and I find the car of my dreams within one visit to BMW of Salem. We walked in, test drove an X3, and ended up leasing a X3 M40i on the spot. Brian is knowledgable, reliable, and communicative. He kept us updated every step of the way while my car was in production and transport to Salem, and was always quick to respond to any questions we had along the way.
They care and it shows in the overall customer experience... I have high expectations when dealing with people in the car businesses. My own business, has been a success, largely as a result of the focus we put on providing an exceptional customer experience. My driving experience continues to be exceptional because I drive a very satisfying BMW and because of the exceptional way I'm treated by Gary and the Service team at BMW of Salem. Excellent communication, technicians that are friendly and engaged and business processes... read more
Easy service visit I took my BMW in for an oil change and service and everything went smoothly. Quick in and out with timely transportation to and from the dealership included. Thank you.
Courteous and Professional Let us know exactly what to expect, and how long it would take. The addition of the factory safety recall service was a plus, it saved us an additional service appointment. Overall great service.
Happy how quick and painless the process was. We have purchased and leased a number of BMWs over the past 20 years from Rasmussen Portland and always had the service done by them. My last BMW X 1 was the 4th X series in a row leased from Portland BMW and the first from the NEW dealership and it was not like the old place and felt they were more interested in leasing me something then taking care of me. Came to a couple of open houses at your dealership introducing 2018 and 2019 X models and was impressed by your staff and an... read more
Fast and professional. No confusion no misunderstandings no Very professional the total overall buying experience took about an hour. Good technical people in place to answer my questions. There was no confusion. There was no misunderstanding. Everything was exactly as we agreed. The financing was fantastic. They really seem to care about the experience not just making the saleon
Great experience! Craig is great to work with. They went the extra mile for us. Great job all around. Very friendly and willing to be reasonable. Will be returning in the future for next car.
BMW has a 4.8 star rating with 2,182 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.