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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Fast, Friendly, and Efficient Service Fast, friendly and efficient service! My service representative Tom Lundsteen went the extra mile to get me scheduled for service with my hectic work schedule.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Process! The service manager took additional time to help set up my I-phone to my vehicle. I appreciate the shuttle to and from the shop!
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
A very pleasant experience. Very easy to take care of and I was kept current on the process. My service rep was informative and I enjoyed working with him.
Business response:
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Awesome service Always good customer service with timely response times. Family feeling because they know there customers and show you that they care
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.
Maintenance appointment It was ok. Personnel were friendly and place was clean. The fruit needed changing but overall it was a good day.
Business response:
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.
Great customer service The employee that helped me Amy gave excellent service when i came to get my car repairs. Great communication and was very helpful
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Well done, once again! On time, on target. Service was nothing more than excellent; service rep was alert to my needs and responsive to my questions. Thanks
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
Great service, Ashley is the best Ashley is the absolute best. Friendly, polite, courteous, makes you feel valuable as a BMW owner. I would not go anywhere else.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care!
Superb service I have always gotten superb service from Mike Lawson. I was surprised my last visit for the tires needed were cheaper then getting them from Tire-Rack. Being competitive or in this case cheaper for the very same item will make me continue to have my car serviced by BMW.
Business response:
Anthony, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing us for your vehicle needs. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.