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BMW
- Automotive
- Boulder, CO
About this business
Location details
4740 Valmont Rd, Boulder, CO, 80301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Appointment usually need to be scheduled well in advance. Our requested repair involved a safety issue, and David was able to get our car worked in a day after my initial call. I drooped the car off in the morning, and the work was completed that day. Thanks!
Business response:
On behalf of David & the entire team here at Gebhardt BMW, you are most welcome, Tom4628! We are extremely happy that you were so pleased with your service here - we pride ourselves on excellent customer service, & it makes our day to know that we were able to quickly assist you with such an urgent matter. We will be sure to pass along your kind words to David, which we know he will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Cheers!
David Choate was very helpful and considerate. I would be pleased to deal with him in the future as well as all the staff with whom I came in contact.
Business response:
Thank you so very much for this fantastic review, BR! We're so pleased to hear that you were happy with the service you encountered here, & we will be sure to tell David that you had such nice things to say about him (which we know he will appreciate a great deal)! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Enjoy your new Ultimate Driving Machine! Cheers!
David Choate was so helpful in my "emergency" state of needing a new tire. I couldn't drive my car to Gebhardt so David had someone put a new tire on my rim once I got there with it. Only took about an hour total for something Gebhardt did NOT have scheduled. David kept me updated throughout the hour, and I couldn't be happier! Thank you for such great customer service.
Business response:
On behalf of David, Kelly, & the entire team here at Gebhardt BMW - you are most welcome, Mofstad! We're so glad that we were able to assist you in your urgent time of need! And we couldn't be happier that YOU couldn't be happier! Thank you so much for taking the time to share your experience with us & our online community - it's greatly appreciated! Please come back & visit us again anytime! Cheers!
Gebhardt always amazes, they are consistently great! Bill Cray and Joel Ortiz do an excellent job in the service department, they follow up promptly on emails and or phone calls. Gebhardt stands behind their work and services too. I have owned numerous of cars over the years, Porsche, Audi, BMW, Mazda, and Toyota and went to 9 to 10 dealerships. Gebhardt ranks as number 1 and we drive from Denver proper to Gebhardt's in Boulder for service, parts, and sales.
Business response:
Thank you so much for this awesome review, pcadman! We simply couldn't be happier to hear that your experiences over the years have been so top-notch! We will definitely let Bill & Joel know that you had such kind things to say about them as well! Thank you for taking the time to share your experience with our online community, and thank you for choosing Gebhardt BMW! Cheers!
I really like Bill in the service dept. He is kind, sincere and efficient. Soon I will be looking for a new car and considered other brands, but now my front-runner is a BMW because of the treatment from the service dept. Well done!
Business response:
Thank you for leaving such a grand review for Gebhardt BMW - we are beyond ecstatic! We can’t wait to see you in the future!
I've had many cars/trucks/SUV's over the years, and have dealt with many service departments. Gebhardt BMW's service department is superior in every way, and my wife and I continue to be impressed with how every rep we've worked with-- David, Joel, and Bill-- are true professionals that exceed our hopes and expectations of top notch quality client service and care. All these guys deserve a raise or at least a 12 pack of their choice! Seriously, your establishment has made raving fans out of us, and it's unlikely we'll do bus... read more
Business response:
Wow, Daniel, receiving a review like yours just makes our day! We simply could not be more pleased to hear that your experiences with us have been so exceptional; & we will absolutely let David, Joel, & Bill know that you had such fantastic things to say about them! Thank you so much for taking the time to share your experience with our online community, & thanks again for choosing Gebhardt BMW! Have a great day!
Joel was extremely patient by phone walking me through how to disengage out of park with a dead battery. Sent a U-tube video and translated one difficult part of the video. David was excellent as usual once the car was dropped off. Got the key from the drop box, called me, explained what was necessary, arranged transport back to pick up. Flexible ( delayed pickup), friendly and knowledgeable driver. Car looked great! Thanks to the whole team.
Business response:
We are so thrilled to hear that we were able to assist you with your vehicle so effectively, Tomhappy! It means a lot to us to know that we have served a client like you with the care & attention to detail that you deserve! We will absolutely pass your kind words on to Joel & David as well! Thank you for taking the time to share your experience, & thanks again for choosing Gebhardt BMW! Cheers!
All the staff was great to deal with. It was an amazing experience. Nick Tolley was a huge help! He still answers questions. I love the entire dealership!
I had a great experience buying a car at Gebhardt. The salesman who helped me, Nick Tolley, was very knowledgable, professional and personable. I have never worked with a salesman quite like him- he really knew his stuff!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,726 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.