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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Harold was very nice and helpful throughout the entire..." Harold was very nice and helpful throughout the entire process. Some of the process was a bit difficult but he was very thorough guiding us through it.
Business response:
Hello Frank, we're happy to hear you had a great experience with Harold! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!
"This is my first BMW and there will be more in the..." This is my first BMW and there will be more in the future.Best customer service! Before and after sale. I highly recommend BMW of Catonsville and Joe Feng. Thank you!
Business response:
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excellent customer service from Ben Edwards" Excellent customer service from Ben Edwards,.Ben Is very knowledgeable of product he is selling and he made my wife in me feel very comfortable.
Business response:
Alexander, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
"Excellent Service and Sales" My salesperson Jae Lim was extremely professional and courteous. He took the time to help research cars for me and explained what was happening during the course of the sale. He also took the time to understand my driving needs and was able to get me placed into the right vehicle. I ended up buying an X3 for my wife and plan to come back to purchase a 5 or 7 series. Usually I don’t post, but the service was excellent all the way from sales through financing.
Business response:
Mike thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!
"Bought a new BMW car from BMW Catonsville recently. My..." Bought a new BMW car from BMW Catonsville recently. My sales person was Jae Lim. He treated me and my family with outstanding professionalism and respect. He was readily available throughout and after sales. He answered my text and calls even during his off days. The dealership made the process as smooth as possible and sold me a car with reasonable price. I highly recommend Mr Jae Lim from BMW Catonsville.
Business response:
Ching, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"Neil Taylor was very knowledgeable about his products and..." Neil Taylor was very knowledgeable about his products and made my repair experience quick and easy. I will continue bring my BMW to his dealership for any repair needs
Business response:
Jdrenn, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"BMW X3 UPGRADE" I just wanted to give appreciation to Salesmen Harold Blackwell. This gentlemen and I met a week or two ago, while I was car shopping to replace my BMW X3. I was approved but, decided to just keep my car due to high monthly notes Harold continued working his magic to get the car note or a newer car down to where I wanted it. He called me often just to say, he was still trying to get me in a newer BMW X3, because he saw I really wanted to upgrade. A week ago, I spoke with him and decided that if he couldn't g... read more
Business response:
Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great experience.." Took my 2018 BMW X3 and my 2014 3series in for service.The loaners cars were waiting and ready for me and my fiancé as soon as we arrived Brittany hill did an amazing job as my service advisor!!She didn’t a great job having everything ready and the service was completed for both cars in a very timely fashion with no hiccups.Highly recommend this dealership to anyone in the Baltimore county area or even further i would travel great distance for this level of professionalism.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Excellent customer service " The employees at this service department are exceptional. I drive by other BMW service departments to come here. I would highly recommend to friends and family.
Business response:
Warren, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.