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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great service and attention " Benn Edwards made our car buying experience very satisfying and appreciated. He knew when and how to answer our questions, to make suggestions based on our needs / wants. He stayed as engaged and gave us space when appropriate. Great experience
Business response:
Congratulations on your new vehicle, Olsen! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Great service" Everyone was very helpful! We were shopping for a good used vehicle with specific features and Kevin helped us find the right one. He was very patient.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any further questions, please don't hesitate to reach out!
"Excellent " Great experience! I would recommend this dealership to anyone . Everyone was friendly and very professional. Mr. Blackwell took time to show me all the vehicles I was interested in.
Business response:
Angel, we are so happy to read such a great review about BMW of Catonsville! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Service " I have scheduled maintenance once a year it seems, and each visit I'm thankful to have Keyon as my service advisor. he consistently provides great service, and I've provided 3 of my family members info who also purchased vehicles thanks to Keyon's great service and professional.
Business response:
Hi Ronald! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Excellent Dealership with no pressure environment" Excellent dealer, no usual tricks played by other car dealerships. I worked with Jae Lim, who was thorough and professional, never tried to sell me things that weren't of interest to me. No pressure environment, which allowed me to breeze through the entire buying process. BMW of Catonsville has an excellent team
Business response:
Hi Sandy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Professionalism and consistency will win every time" My husband was searching for a car on my behalf. I was looking but didn't NEED to buy a car. He called the dealership and reached Harold Blackwell. He described what I was looking for and identified a car that he saw online that he thought would be perfect for me. Harold shared the details of the car and asked that we come in to see the car. The day before we arrived, Harold delivered the bad new that the car was sold. He then stated we should come in to the dealership as... read more
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any further questions, please don't hesitate to reach out!
"Prompt reply and phone call" I emailed this dealership regarding a used Land Rover they had listed. I immediately got a reply from Jerry Herbert, followed by a phone call. We discussed our possible trade in and what our budget was. Unfortunately the numbers didn’t work out and we could not get a deal done. When one door closes, another one opens and we will continue shopping for our Land Rover. I cannot leave a negative review just because we didn’t purchase a vehicle from this dealership. Both parties tried and that’s all ... read more
"Road Trip interrupted, BMW of Catonsville saved the day " I was travelling from Philly to DC on business. As I exited the Harbor Tunnel the carl indicated that it was too hot and I should "drive moderately". I pulled over, located the nearest BMW dealer and proceeded to BMW of Catonsville and drove into the service bay. I was greeted promptly, explained the problem to the service writer, Keon, and the mechanic. they indicated that the car would need to cool down before they could diagnose and since it was late afternoon it ... read more
Business response:
Hi Jim, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Harold was fantastic " Harold was very helpful not pushy it was a very pleasant experience. Sam was so knowledgeable and excellent as well. I would recommend BMW Catonsville.
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.