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6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"very good" excellent people and excellent service. Halold and are nice to do the business. If I buy a next car I will go to them for help.
Business response:
We're happy to hear you had such a positive experience with our team! We look forward to helping you again with your automotive needs! Safe travels!
"Great service" Service Representative communicated through the process. He was professional and courteous! I would take my car back for service at this dealership! Thank you! Melissa
Business response:
Reviews like this give us motivation and help us ensure we provide high-quality care. We are so happy to hear you enjoy working with Neil! We look forward to your next visit! Take care!
"Great service" I'm on my 4th BMW and have always worked with Neil Taylor from the service department. I'm keen on communication and he always keeps me up to date and I feel like he's honest with what my vehicle needs service wise without trying to just make a buck.
"Very professional and helpful" Very professional and helpful, extremely pleased with the way she does her job and communicates with customers. Will highly recommend to my family and friends.
Business response:
Hi, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Had a minor problem with the car, David helped to resolve" Had a minor problem with the car, David Lee helped to resolve the issue quickly. I will recommend this dealership to my family and friends. Thank You
Business response:
Hi, we're very happy to hear David was really able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Simply Amazing!" Jamie Brennaman has been my service advisor for many years and has always provided exceptional service. I feel extremely comfortable with taking my car to Jamie. I know that my car is in good hands and she will do a thorough job articulating my concerns to the people working in my car. Additionally, Jaimie is extremely organized, kind, professional and she keeps me in the loop every step of the way. I feel fortunate to have such an intelligent and trustworthy person in Jamie to count on. Thank you!!!
Business response:
Hi, thank you so much for your positive comments about BMW of Catonsville! We look forward to your next visit! Take care!
"excellent" I was very happy of doing business with Haroild. He is polite and professional guy. I was liitle bit upset with two guys in the finance department
Business response:
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Extremely Professional and Knowledgeable Team" The Staff that I worked with were over-the-top professional. I was very impressed with the first contact with Harold Blackwell and through to the ultimate sale, the financial process with Hassan Kholfi was very efficient, the BMW Genius Jon Saunders was very knowledgeable and answered all our questions; finally, to Sigis Skirpa assisted with a minor issue resolution with a rebate qualification. All were very professional but still enjoyable to work with. Again, I was pretty imp... read more
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Exeptional Professionalism." This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of buying a new car, but never again. Our experience was pleasurable. A special shout out to Harold Blackwell. He was amazing to work with. Harold is very knowledgeable. He followed through in all phases of the deal. I just cannot say enough about this dealership. They are doing everything just right.
Business response:
Congratulations on your new BMW! We're happy to hear our entire staff was able to really provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
BMW has a 4.8 star rating with 5,697 reviews.
BMW is closed now. It will open at 9:00 a.m.