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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Service and knowledge " Mr. Blackwell is the salesman to see when you are looking for a new vehicle at BMW of Catonsville. He is very knowledgeable of the inventory and has the time and patience to answer all your questions. I would not go anywhere else to fine another vehicle a got the best deal ever.
Business response:
Anthony, thank you for your kind review about Harold and for choosing us for your automotive needs! If you have any further needs or questions, please give us a call. We're always happy to help!
"My experience was very great and smooth!!" My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very knowledgeable about BMW and what they have to offer customers. His customer service skills are over the top. Mr. Blackwell listened to what I wanted and worked from there. He was very patient and never pushy. He is by far the best salesman I have experienced from BMW. I have purchased 6 BMW's in the past and never received this type ... read more
Business response:
Chrissy, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a wonderful day!
"Several major maintenance service repairs" Came in for maintenance service repairs. The service advisor Keon Tobin among with other staff members (cashiers/ car loaners) are wonderful. Keon walked me though and explain what needed to be done and would work according to consumer’s financial situation and he could tell me certain things could wait until the next service to be done and therefore there is some breathing room for my wallet and I can prep for the next time. The manager Mel, staff and sales rep are wonderful, cour... read more
Business response:
Thank you so much for your positive comments about BMW of Catonsville! If you have any further questions, please give us a call. We're always happy to help!
"Excellent Customer Service" I cannot say enough about Harold Blackwell - he is absolutely wonderful!!!! I came into the dealership not knowing what kind of car I wanted - I just had a price point in mind - as well as needing a sunroof and heated seats. Harold took his time showing me all of the different options in vehicle choices I had... then took me on a couple of test drives. Poor Harold! I drive like a lunatic - Harold took it in stride. He's so sweet!!! I decided I liked the second car I drove best... so Harold got th... read more
Business response:
Hi Jessica, we are very happy to hear Harold provided you with such a positive experience by ensuring everything was done to your satisfaction! If there's anything further we can do for you, we are happy to help. Safe travels!
"Joe Feng is the best salesman I have met." I was excited to get my first BMW there with Joe. Joe is professional and courteous: he explained how the car works in detail, and told us the advantages and disadvantages of car.
"Great Service! Very Polite Gentlemen! " Having my vehicle serviced here for recalls today and he made sure prior to coming in that they would be all taken care of today. Very nice and direct.
Business response:
Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
"Great Service!" On February 26, 2019 I traded my 2013 BMW 7 Series and upgraded to a 2019 BMW 7 Series. I spoke with Harold Blackwell (Client Advisor) and Harold was very informative and helpful during the process and the transaction was seamless. The BMW team was outstanding! I highly recommend BMW Catonsville!
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"service" KEON kept me informed about car being serviced.That's all i have to say.Thank you thank you thank you. Thank you thank you again.
"Blower motor replacement and oil change" Keon provided exemplary service, handled contacting my warranty company and even completed the service sooner than expected. It's a BMW so I know I'll be seeing you soon. Thanks Keon!
Business response:
Hi, we're very happy to hear Keon was able to provide you with such a positive experience! We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.