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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"excitement" As soon as I made my entry into the dealership a gentleman walk up to me and introduce himself as HAROLD BLACKWELL and that he is a sale man here at bmw Catonsville. I told him I wanted the x6. This gentleman listened to me patiently, and worked with me throughout the entire buying process. He encouraged and promised me that he will make things work. I am now driving BMW X6. Thanks to Harold Blackwell the magician. PLEASE BMW MANAGEMENT PROMOTE HAROLD BLACKWELL TO THE RANK OF MANAGER. He is very knowledgeable. H... read more
Business response:
Congratulations on your new X6! We're very happy to hear Harold was able to really provide you with a wonderful car buying experience! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Drove all the way up from North Carolina " We drove 500 miles from North Carolina specifically to purchase a car from BMW of Catonsville!! We were not disappointed in the car nor the exceptional customer service we received from David, Joe, Sam and Brandon. We'll be back again in the summer for another car. Thanks!!
Business response:
Hello, thank you for taking the time to leave a review for us at BMW of Catonsville. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!
"1st Class Service" Top shelf service. Walked in looking fro an X5. Drove out that evening with the exact vehicle we were looking for. Big shout out to Benn Edwards and Sam Choi for their excellent customer service and attention to detail.
Business response:
Congratulations on your new X5! Thank you for highlighting some of our staff who helped make this a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
"Happy" He was very helpful with helping me purchase my car from another state. He was very helpful in getting me the materials needed and sending me the extra pictures I requested since I lived 3 hours away and could not see the car in person.
Business response:
Congratulations on your new vehicle, Angie! We're so glad that we were able to go above and beyond your expectations & really help you out! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Fantastic Experience" I have experience buying from many different dealers and Kevin and BMW of Catonsville surpassed my high expectations. Kevin is very responsive, personable, and has great product knowledge. He took the time to fully answer any questions I had and valued my time. I would highly recommend him to anyone in the market for a BMW and I know he'll be the one I call the next time I am as well. Jon Saunders took the time to set up my BMW with me and explain the vast amount of technology in my vehicle, answered a... read more
Business response:
Congratulations on your new vehicle, Ben! Thank you for taking the time to leave a review for us at BMW of Catonsville. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Great experience" Kevin was an excellent salesman and he was very patient with me throughout the entire process. He was very knowledgeable and helpful in assisting me find the right vehicle. His customer service is excellent and he was very personable as well. This was my first BMW purchase and I am more than ecstatic for my decision.
Business response:
Thank you for your kind review; we are happy to pass along your comments to Kevin! We are so happy to have you part of the BMW family, and look forward to your next visit with us! Be safe on the road!
"Service " Excellent customer service by Keon, as well loaner department. I didn’t have to wait long and I was kept informed about my truck and what was service.
Business response:
Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!
"Excellent Service!" I had a great experience with BMW Catonsville. Harold Blackwell and Sam Choi are both excellent. They were extremely helpful making the end-to-end process pain free. I highly recommend!
Business response:
Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"EXCELLET" He was very nice and friendly.He helped me a lot In all what I needed He answered me all the questions I had about the car.Thanks
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.