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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I just purchased two new BMW cars from Melissa at Fields BMW. I had a time constraint and had to make the transaction on my lunch break, Melissa worked hard so that all I had to do was sign some papers and drive away. Fast and easy transaction. I went back a few days later and bought my wife her BMW, we took a little more time because I wasn't on my lunch break. Very awesome service and makes me remember why I love driving BMW cars, the people here really do care about you.
Business response:
Congratulations on your two new BMWs! Thank you for choosing Fields. We appreciate the 5-Star review and your business, and I'm happy you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up. Sincerely, Gary Gordon, GM.
We have just purchased 2 new BMW's from Furman. This is my 5th car from Furman and my husband's 3rd. Our daughter has bought 3 cars from Furman. He is a great salesman and is very helpful before, during and after purchase.
Business response:
Congratulations on your 2 new BMW's and your fifth car with us, bmwgirl521! I will be sure to pass along your great feedback to him and share with our team. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Gary Gordon, General Manager.
Very pleasant staff to work with in all departments. Sales, Melissa was very pleasant and responsive. Finance, Lanette was very helpful in options. Zachary, spent the time needed and explained the options very well.
Business response:
Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.
I was in desperate need of a car not knowing exactly what I wanted. Tom Swackhammer was my salesman. He was very helpful in helping me pick out that right car. He thoroughly went over all the programming of the car and patiently answered all my questions. Tom and Melissa worked together to get all my financing needs done. She carefully explained all contracts involved and in no time I was on the road with my new 328I BMW.
Business response:
I appreciate your positive feedback about our dealership and your experience with Tom and Melissa, Larice. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.
Had an absolutely great experience in dealing with this dealership and magic goes to extreme in making sure of purchase experience being best of all. This is the third BMW purchase from this dealership and will keep on dealing with this dealership for many more. BEST DEALER AROUND.
Business response:
That’s wonderful to hear, Vee, and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Gary Gordon, General Manager.
I dealt with Mike wagner re the sale and with Patrick re the "BMW UNIVERSITY" - learning the car and its features. As to the deal and the dealing itself - I found the sales manager (Christian) to act very professionally and the deal itself was a fair one (trade etc.) Dealing with both Mine and Patrick was an absolute pleasure - both before, during and after the sale. The car was delivered clean, gassed up and ready to go. Paperwork was all prepared in advance and Patrick - who also came along for a test drive - not only expl... read more
Business response:
I appreciate your positive feedback about our dealership, Raphael. We do take pride in catering to our customer’s needs the best way we can. I will be sure to pass your kind feedback along to Patrick, Christian and Mike, and share your wonderful words with our team. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.
Very friendly service!! Would recommend this dealership for future purchases. Customer satisfaction is definitely their number#1 priority. They went above and beyond to ensure I was completely happy with my new purchase.
Business response:
We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Gary Gordon, General Manager.
FIELDS BMW is a wonderful Dealership! Every department goes over an above! We continue to be returning happy customers! As a returning customer we can tell you the service department is amazing! Everyone in Sales and Finance are equally amazing as well.
Business response:
Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, Gary Gordon, General Manager.
This is our 4th purchase from this dealership. They go above and beyond for their customers. We would definitely recommend this dealership and I know we will be back!
Business response:
Wow! Thank you for making Fields BMW your automotive choice over the years! We appreciate your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Gary Gordon, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.