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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Majed not only took the time to really inform me about the vehicles but took care of my entire family! Because of him my entire family now proudly drives BMW's... I have felt with salesmen all my life and by far "Magic" Majed Nasrallah is # 1 on my book for SALES!
Business response:
We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.
I had a few issues with my car (rattle, tires, stereo), but Terry's team did an excellent job finding the issues and resolving them.
Business response:
We appreciate your 4-Star rating. Thank you for choosing Fields. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (863) 816-1234, or via email at ggordon@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.
I received a message online saying it was time for my first maintenance check on my BMW. The appointment was scheduled immediately. When I arrived at the dealership, I was greeted by Mike and asked to sit in his office while the paperwork was completed. Everyone was very friendly and polite and the waiting area was comfortable and clean. The work was completed in the time stated, plus a full wash- inside and out! I was a very satisfied customer!
Business response:
That's the experience we strive for each and every day at Fields BMW Lakeland and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Gary Gordon, General Manager.
Service adviser were were very cooperative......and made efforts to resolve the problem with my BMW......the loaner was very much appreciated .Will use Field in future
Business response:
Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.
Recently purchased our BMW 328i from Jaguar dealership in Ft. Myers. After we purchased we contacted Fields BMW of Lakeland as they are the closest dealer to our home in Sebring about scheduled service and any warranty work if needed. Spoke with Mike in service who was very helpful in answering all of my questions. When it was time for routine service I contacted Mike who accommodated all of my needs. The only thing I wish was different was that I purchased a BMW years ago. I am 54 years old and have never had a more pleasur... read more
Business response:
Congratulations on your BMW purchase! Thank you for your feedback. We do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Gary Gordon, General Manager, Fields BMW Lakeland.
I bought my BMW 740 li in may 2016 from Magic. I had done a lot of research on this vehicle and knew it well. This was my second BMW as I had my Z-3 11 years. So today I brought my new husband in to see Magic to trade in his car for a 535i. Magic is kind, knowledgeable and will certainly work to help you with the perfect choice. We are a BMW family now .
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Gary Gordon, General Manager, Fields BMW Lakeland.
I bought my vehicle in for the first service. Jim was my service manager. He was very courteous and knowledge. My vehicle was done in reasonable time. I am happy with the service.
Business response:
Fast, friendly and 5-star service are what we strive for with each and every visit here at Fields BMW Lakeland. I'm delighted we accomplished this for you. If there is any way we may further improve on your ownership or experience, please let me know. Sincerely, Gary Gordon, General Manager.
Albert is a very classy gentleman he always takes care of his customers and makes us feel like we are part of the family. Thank you Ds
Business response:
Thank you very much, David. If there is anything further we may do to help in the future, please feel free to reach out to me directly here at Fields BMW Lakeland. It is our pleasure to serve your automotive needs. Best Regards, Gary Gordon, General Manager.
I have never had the experience that I had at Fields BMW in Lakeland. They made me feel so welcome and I will always highly recommend:)
Business response:
Thank you! I'm happy to learn your experience was worthy of 5-stars, thank you! It's certainly a pleasure serving your automotive needs. Take care and be well! Kind Regards, Gary Gordon, General Manager, Fields BMW Lakeland.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.