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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fields service department is incompetent. 90% of the time, I have to bring my car back to have the original service done correctly. Avoid this dealership if possible. The service advisiors are very polite though. However, they usually quit after about three months.
Business response:
Very sorry to hear about your poor experience, willard_fl1. I apologize that your service visit did not meet your expectations back in 2003. Much has changed in the many years since your review and I would be delighted at the opportunity to serve you and fill you in on the many adjustments we've made. I encourage you to contact me at 863-816-1234 or via email at ggordon@fieldsauto.com at your earliest convenience. Thank you and I look forward to speaking with you. Sincerely, Gary Gordon, General Manager.
Excellent dealership to do business with. I did Spartanburg delivery and my sales rep, Furman Clark, made sure everyting went off without a hitch. A no pressure selling experience that makes buying a BMW fun! Great follow-up after the sale. People are up front and honest. I'd highly recommend.
Business response:
Thanks for your business and your wonderful feedback. Please enjoy our many amenities like our Car Washes that are free of charge when you purchase from Fields. Sincerely, Gary Gordon, Manager (ggordon@fieldsauto.com).
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.