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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a used car from them and they are excellent to deal with - did not play around much at all. Probably the best dealership I've ever dealt with. I highly recommend them if you're purchasing a new or used car. The slightly used car I purchased is immaculate and the price was incomparable. Ask for Josh P.
Business response:
Thank you! We appreciate your kind words and your business! We are also delighted that we were able to exceed your customer service expectations. It's our pleasure! Sincerely, Gary Gordon - Manager (ggordon@fieldsauto.com).
"I would not recommend this dealership to anyone. My..." I would not recommend this dealership to anyone. My client I represent had the worst experience a person could have. They send you paperwork at the last minute that was never mentioned in the process. They even tried to sell a car with a replaced engine and was never forthcoming about that. They wasted my clients time and money trying to move forward on the purchase. My advice is to stay away and run to another dealership. You do not want to end up like my client. Feel... read more
"I traveled from out to buy a Corvette to be told the..." I traveled from out to buy a Corvette to be told the vehicle was sold once I got there. I told the sales manager about the situation he ensured me he would find another one. Need to say he wasn't true to his word. The people are not honest to people of color. As a retired veteran who defended this country feel disrespected.
"Called several times and left messages for call back, I..." Called several times and left messages for call back, I tried online chat, email... It's been several weeks and still waiting for a call back from service department." Bad communication" and receptionist cut me off when I try to explain my situation to see if she can direct me to the right department. I'm very disappointed. Last I'll do is go in person... Well see how it goes..... Well it's been a month since my review and it just got worse. Dealer confirmed my tur... read more
"I purchased an used car last week, they won’t even help..." I purchased an used car last week, they won’t even help me with the issue that they knew before selling me the car... I would never buy from this place again... customer service sucks! They never call back when they say that they will.. I wish I could give a 0 but there’s not option for that, because that’s what they deserve.
"Personalized service I think not" Since moving to Davenport a year ago we have taken our BMW to Fields in Lakeland Florida 3 times and same unprofessional and lack of respect each time. This time was for a recheck on an issue that started after the last time it was in for service. Intermittently belt squeal noise. We scheduled an appointment for 1:30 dropped our car off the night before. At 4:30 I received an automated text message stating we took in to much work today and could not look at your car. Really an anonymous aut... read more
"Service is second to none!" I recently was in the market for a pre-owned 3 series, so I reached out to the dealership for assistance and my experience wasn't that great. They were having phone issues and I got hung up on twice and then was never able to call back in. The sales rep I was dealing with was ok, but I am guessing since the phones were down he wasn't able to follow up with me in regards to what I was looking for. Fast forward 2 weeks and I purchased a pre-owned 3 series from another dealership. After I purchased ... read more
Very bad experience and service 530 I bad car stay away from that car Too too expensive for nothing Not recommended to nobody Bad experience
I have 535i before when the lease is up I went to return the car but some how I decided to go for 530 because the salesman said everything the same 535and 530 I took his word but not the same car not the same features
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.