This profile has been claimed by the business owner or representative.
BMW
- Automotive
- League City, TX
About this business
Location details
400 Gulf Fwy S, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:30 p.m. | |
| Tue | 8:30 a.m. to 7:30 p.m. | |
| Wed | 8:30 a.m. to 7:30 p.m. | |
| Thu | 8:30 a.m. to 7:30 p.m. | |
| Fri | 8:30 a.m. to 7:30 p.m. | |
| Sat | 8:30 a.m. to 7:30 p.m. | |
| Sun | Closed |
If you want the service department to argue with when making an appointment and dropping your car off go here!
Not good at all. Nicholas was not friendly at all. After I scheduled ahead of time for an Uber ride he made me feel like he was doing me a favor doing so. Was job was streaky. Vacuum job not good at all. I won’t be back.
N/A not happy took all day.
After finding a car online that I wanted to test drive and possibly trade in my car for, I called and spoke with a sales person about the total value of my trade-in and what my payments would be, discussed features such as navigation and keyless entry (which we were led to believe was remote start). So that no one would be wasting their time by me coming in for nothing. My husband and I liked the car and after staying late to test drive, we went to finance. Unfortunately, they had only put my husbands name on the car... even... read more
Business response:
Hello Crystal, We truly value your business and thank you for bringing this to my attention. Please contact me directly at rstine@mccallgroup.com. I would like an opportunity to discuss this and try and fix this. I look forward to speaking with you. Randy Stine General Manager rstine@mccallgroup.com
RecommendedNo return visits for the same issues Also very friendly
Business response:
Thank you Rodrogo! We look forward to your business with us again!
ZERO stars! I purchased a windshield replacement insurance at the time I bought the car. I’d used it twice with no problem. Monday I receive a voicemail informing me the windshield sensor was damaged when they replaced the windshield. They had already replaced the sensor, prior to communication with me, costing me $261.00+ tax in addition to a $50.00 deductible, which I had not been charged the previous visits. Needless to say it was a poor customer service experience. The manager, Fidel, was dismissive and basically said he... read more
Business response:
Thank you for speaking with us about your concerns and recent experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Fidel Garza Service fgarza@mccallgroup.com
Over charged for oil change, and waited for hours when it was not even busy.
Business response:
We truly value your business and thank you for bringing this to my attention. Please contact me directly at 281-557-7000. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Fidel Garza
good service department. ..worst BMW Sales Department never have the cars they claim to have to get you in and then do a bait and switch.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,374 reviews.
When is BMW open?
BMW is open now. It will close at 7:30 p.m.