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BMW

4.5

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Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Robert Christian's profile image
Robert Christian 
4 years ago

Service Mario Vega is excellent. His customer service is always great. 

Gene Thompson's profile image
Gene Thompson 
4 years ago

Westside BMW Service and time to complete were excellent , I?ve taken my BMW there for maintain everything and service since day one and have always been very satisfied. 

David Getman's profile image
David Getman 
4 years ago

Service evaluation Outstanding. A first rate dealership with a top notch, professional and very friendly and helpful staff. 

Business response:

David Getman, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

BrettTX's profile image
BrettTX 
4 years ago

BMW West is Always the BEST Have dealt with BMW of West Houston for years because they have the best pricing, service, and friendliest people. The customer is always #1 with them. Tommy Luk the Client Specialist is always a pleasure to work with. 

Business response:

Bretttx, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! 

Peter L.'s profile image
Peter L. 
4 years ago

Excellent customer service This was my first experience leasing a BMW with BMW of West Houston. I had the pleasure of meeting and dealing with Chris Blair. The experience was nothing short of excellent. You know the experience when you first walk into a car dealership and the salespeople there would run to greet you but then when it comes time negotiating, they would turn and become so nasty. Chris, on the other hand, is very professional, friendly, attentive, and someone that you can trust. I am glad I contacted him. Chris,... read more

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Ms Garces's profile image
Ms Garces 
4 years ago

Eye catching! Loved X6 at first sight but X4 is just right for me not too big. Smooth and responsive! 

Business response:

Ms Garces, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! Please don't hesitate to reach out to us if there's anything more we can do! 

Ajay's profile image
Ajay 
4 years ago

Excellent Service Everyone was extremely helpful in my car purchasing experience. 

Business response:

Hi Ajay! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Craig Macleod's profile image
Craig Macleod 
4 years ago

Purchased a M550 I just purchased a M550ix from Jose Martell and the experience was great. The team at BMW was professional and the process went smooth. If you are looking at purchasing a new vehicle give Jose a call. I am glad to be part of the BMW family!! 

Business response:

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Anthony del Busto's profile image
Anthony del Busto 
4 years ago

Porsche 911 rear bumper repair I reached out to Momentum Collision Center of West Houston to have my rear bumper repaired due to a bonehead mistake I made with parking the car in my garage. In a nutshell, I sent pictures of the bumper damage to Glenn Porter (Collision Advisor) via email and I had a repair estimate the same day. I ended up dropping off the car on a Monday morning and it was ready on Thursday. I highly recommend this shop for its customer service, overall professionalism, and most importantly, the quality of w... read more

Business response:

Anthony Del Busto, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.