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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Best Dealership in Houston, Hands Down! BMW West Houston is hands down, the best dealership in all of Houston. I have purchased four cars from them during the past six years and I keep going back because they take care of their customers. In my opinion, both their sales and services support are second to none. Buying a car is easy as the salesman will tell you what you want to hear. However, it?s the customer service you receive after the sale, the true gauge of the customer commitment from the dealership. For example, last ... read more
Business response:
Alan W, reviews like this give us motivation and help us ensure we provide high-quality care. We are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always Excellent Our family has purchased 5 vehicles at BMW West, some new, some used. We truly appreciate the team who are always a pleasure to work with. Kudos especially to our service advisor, John Blevins!
Business response:
Kenneth Cohen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Reached way beyond my expectations! I went in looking for an over priced used BMW but bought a brand new vehicle for under the price of used. First time ever that buying a car was easy and a proud but.
Business response:
Liza Ortiz, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jose is the best service advisor! When I need to bring my BMW X5 in for maintenance I always request Jose. I am so glad this dealership gives me an option to choose. He gives top of the line customer service.
Business response:
Elizabeth Loughnane, we're glad you had such a wonderful experience with us! We will be sure to pass along your comments to Jose. We can't wait to see you again, have a great day.
Problem Battery!!!!! I have been having trouble with the battery and had used the Trickle Charger to ensure morning starts. My next day morning appt was just fine, and John S kept me informed. Within 45 mins the Tech had diagnosed, and was on his way to replacing with a new battery. After about 1.5 hrs. my 335i was ready for drive out, priced as estimated!!!!
Business response:
Hi Lee Jarmon! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, BMW of West Houston
jshedelbower@eceng.com Facilities are very clean and comfortable. Service person helping me was friendly, helpful, and kept me updated on my repairs. Overall an easy and pleasant experience.
Business response:
Hi John Shedelbower, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I love this place and my service advisor, Juan! I always enjoy coming to this dealership. The place is beautiful, and the people are great. There are several other BMW dealerships closer to my house, but I come to this one.
Business response:
Hi Michael Mitchell, thank you so much for your positive comments about BMW of West Houston! We look forward to your next visit! Take care!
Service JoAnna is so helpful and professional and kind Everyone was very helpful
Business response:
Bridget, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We look forward to your next visit! Take care!
2015 BMW M235i Bought this car site unseen and shipped from Houston to Miami trouble free and seemless. Raymond was great in communicating and facilitating a super quick process.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.