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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Beat overall service in town Excellent customer service, I drive almost 40 miles to this location just because of the customer service...
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Regular service Have been using the service department at this dealership for years.I am very confident with all aspects of this company.
Business response:
Robert Brand, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Sales Rep Second time buying a BMW. Staff was very helpful and meet all expectations from a buyer point of view.
Business response:
Johansen Medina, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
New car Excellent customer service. Best deal in town. I always buy my cars from BMW West. Great rates, great deals, excited about my new car! Service is always very attentive and Sales and Finance are incredibly customer service oriented. Great job, BMW West of Katy!
Business response:
Hi Oscar Moncada, thank you so much for your positive comments about BMW of West Houston! We look forward to your next visit! Take care!
BMW West Houston Always treated with utmost courtesy, friendliness, and respect.
Business response:
Hello Linda Davis, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Repairs on my Vehicle I had a recall on my vehicle. First they give me a rental in a very bad shape. After complaining the switch me to a x3 rental. I took a month to get the my car back. When the car was ready they deliver the card dirty. It was not clean. I will give them a 3 starts only.
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 627-3055 when you have a chance. Thank you, and we look forward to hearing from you.
BMW West Houston Outstanding Service Outstanding service by David McCormick advisor. He handle my son's car issues very efficiently and kept us informed along the way. Job well done!
Business response:
Sonia, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW West Houston Everything was efficient and professional. Would buy another car there in a heart beat.
Business response:
David Hoisington, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Excellent service from Mario, my technician. Brought my vehicle in for service.
Business response:
Maria Garcia, we are so happy to read such a great review about BMW of West Houston!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.