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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
BMW West Houston Purchase Very positive experience- bought the car I wanted at a fair price and Raymond, Oriana and team worked with me considering I had little time to sit and wait as a single mom; I would highly recommend BMW West Houston to others.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Good Customer service - Dec 2020 My experience with service advisor Juan Maldonado was very good yesterday, he is responsive and focused on helping me solve the issue with my car. Thank you Juan.
Business response:
Sunil A, we are glad we could help! We'll pass along your comments to Juan! Thank you so much again for your feedback! We hope you have a great day!
Great Nice advisors, good service, comfortable waiting area
Business response:
Pei Chang, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Mrs. Chang Friendly Service Always get the problems fix right
Business response:
Hsiung-sheng Chang, we really appreciate your feedback! We look forward to your next visit! Take care!
BMW West Houston is Top Notch Just got our latest new BMW from Berj over at BMW West Houston and the process was hassle free. Right car, right price, low touch paperwork and minimal time required.
Business response:
Cdm, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent service department Marvin B. is the best! Attentive, quick and always friendly.
Business response:
Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Dr. Shouming Zhang Today I had a real VIP service that even made me fell a little guilty! My 3-years free maintenance service of my new car was expired just during the holiday. But I not only had the free service, but also receive the standard Pickup Car Service from my home Complimentary Car Wash. Finally I only payed $25 for the car inspection! Next time I'd like to have more car services to pay more.
Business response:
Thank you for letting us know how we did! We are so glad that you enjoyed our pick up service and complimentary car wash. We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Great Service! My experience at BMW west Houston was great. Aaron was a phenomenal salesman. I got everything I wanted in a brand new car. I didn't have to do a thing! Aaron took care of everything for me making my experience was effortless. I am very satisfied with my purchase and will continue to be a proud BMW customer.
Business response:
Hi Elise, thank you for letting us know how we did. We are so happy to hear we could provide you a great experience here at BMW of West Houston! We hope you enjoy your new Ultimate Driving Machine! Thank you for your feedback, and have a wonderful day.
Good review David McCormick did a great job managing my repairs. He was very honest about what needed replacing now and what could wait for some time. He quoted me a price, but found that one repair wasn't as extensive as I had approved, so the cost was less. I appreciate the integrity.
Business response:
Kathy Kenne, it's experiences like yours that really keep us motivated! We will be sure to pass along your comments to David. We hope to be of service to you again in the future. Best wishes, BMW of West Houston
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.