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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Go see Tommy Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent help, care and attention from Tommy. With additional support from Alonso you can't ask for a better team and car buying experience. Be it another new or used vehicle my first stop is with these guys. Haven't gone wrong yet. When it's time for a service, Joanna Wolf has always taken care of things. Thank You!
BMW of West Houston This is about the 6th BMW my family has bought here. Great service every time. Our sales guy Derrick was amazing and work with us all the way through the deal. This is typical of this dealership run by the very capable Maria
Business response:
Russell Morton, we are so happy to read such a great review about BMW of West Houston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
X5 Owner My service rep John Swann always takes amazing care of my car. His extraordinary professionalism is always appreciated!
Business response:
Renise Doerr, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Buying a car for my daughter. We had been searching for quite a while when we found "the one" for my daughter. Michael from sales did a great job getting us into a new "used" vehicle and through all the financial steps to purchase the vehicle. Ask for him, he'll take great care of you!
Business response:
Peter French, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
New Vehicle Great experience with Tommy Luk. Received a fair deal and treated well. 2nd vehicle I purchased here and will continue to buy my vehicles at this dealership. It is certainly not the closest to where I live but worth the drive!!!
Business response:
Susan Flinn, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Great service Great service with a helpful service advisor! My vehicle was checked in promptly and returned clean after repairs . Thank you
Business response:
Kimberly Jones, thank you for sharing your positive experience!
BMW- WEST HOUSTON GREAT SALES TEAM AND CUSTOMER SERVICE WHEN PURCHASING A CAR FROM THEM.
Business response:
Blaine Jennings, thank you so much for your high rating!
My service technician, Dustin, was fabulous!!! Dustin was very personable, answered all of my questions and was very prompt with getting my car in and out of service. He provided five star service
Business response:
David Peters, Terry Popowitz, Alice Peters, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care!
Excellent, thorough, friendly service So easy from start to finish! Schedule online. Welcomed immediately and clean waiting room with plenty of social distancing and masks. I was brought the concerns for my car after it was reviewed and had the opportunity to choose what I'd like done. Everything was completed easily in one day. I appreciate Marvin and the entire service team for always taking such good care of my car.
Business response:
Kbarry, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.