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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Excellent Service Jose Maldonado is the best. He is extremely polite and helpful.
Business response:
Satish Mahajan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
BMW West in Katy TX Maria and her team are impeccable. Honestly, the best car buying experience possible.
Business response:
John Macarevey, we are so happy to read such a great review about BMW of West Houston! We look forward to your next visit! Take care!
Great Service My service advisor Jose Maldonado always provides excellent customer care along with the rest of service department at BMW West.
Business response:
Martha Clark, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Mario Vega- BMW West- Service Advisor Mario Vega has been my Service Advisor for many years. He is Very Knowledgeable, Very Professional and prompt. He keeps you abreast on your repairs in a timely fashion. He is AMAZING!! He is located at BMW West.
Business response:
Cynthia Roberts, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Buying my X5 M Sport I took my 5 series in for maintenance (which is 7 years old) and finally decided to trade it in. My service rep (JW), who's always been upfront, convinced me it was time for an upgrade. After stating I really wanted a salesperson that I could have faith in, she introduced me to LR. LR was great! Attentive, asking all the right questions, never talking over me...very good at helping me find what I wanted. Truly one of the best salespersons I've ever worked with. I couldn't be happier. Give him a raise!!!
Business response:
Hi James Tate, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
X5 Maintenance at BMW of West Houston Daniel and this Maintenance Team have provided excellent service for our 2013 X5 for the last 7 years. Our X5 looks and runs great because of them. Thank you Daniel!
Business response:
Michael Trest, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
My car first service Very good service, since the person who made the appointment until the service agent (Marvin Barahona)...excellent service, and something very important, ser ice was on time.
Business response:
Ricardo Ortiz Clark, we are so pleased you enjoyed your visit to BMW of West Houston! We can't wait to see you again, have a great day.
Best Dealership Experience Amazing dealership with really good deals and total transparency. The salesperson, Nicholas was very good at his job. He guided me very well through the whole process, and personally made sure everything is perfect with the car during delivery.
Business response:
Ruchir Kadam, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
My X2 Brought my car in for service. Mr. Juan was very kind and really great guy to work with . Thank you so much Mr . Juan
Business response:
Thuy Ho, thank you so much for the positive review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.