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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mr Bud I had a great experience with sales person and delivery was great
Business response:
Bud Strubhart, thank you so much for your high rating!
Purchase Had a great sales rep - Nick. Facilities are nice and there is no pressure. Would recommend:)
Business response:
Vanessa Kiefer, thank you for your kind words and this wonderful review!
2021 BMW X6 M is a great SUV We couldn?t be happier with our 2021 BMW X 6 M! It?s great looking, luxurious and a pleasure to drive!
Business response:
Irwin Levowitz, thank you so much for your high rating!
Tommy and Alonso were incredibly helpful and transparent... Tommy and Alonso were incredibly helpful and transparent during the entire process. They helped me find my dream car and took fantastic care of me the entire time, and I would happily do business with them and the entire BMW West team again.
Business response:
Rrmecchi, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing service... Tommy has excellent communication and... Amazing service... Tommy has excellent communication and was able to get me exactly what I was looking for and the home delivery was amazing... I will definitely be a return customer.
Business response:
Misskimhop, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stellar Service My Service Advisor, Mr. David McCormick treated me with respect, kindness, and kept me informed throughout my BMW service experience. The facility was clean, organized and customer friendly. Friendly, knowledgeable and courteous staff at BMW West Houston is outstanding!
Business response:
Dundee Davis, we are so happy to read such a great review about BMW of West Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service Excellent service provided by extremely knowledgeable and personable staff.
Business response:
William Harper, thank you for your kind words and this wonderful review!
What an awesome salesman - Aaron Salem Aaron Salem should be named the sales person of the year for the following reasons: responsible, rational, passionate, hard-working, and very resourceful. He was all of the above when he helped me purchased my 2020 BMW X5. The car that I liked was no loner available but that did not stop him from finding not just a replacement but a much better X5.
Business response:
The Picky One, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of West Houston!
2016 Hyundai Sonata The saleswoman, Monika was very inept, rude and untruthful. She was told that we already had financing and asked if they could bring the car to our house for a test drive as my son is critically ill and needed an infusion an hour after we could be to the dealership. She said no, we don't do that. So we asked if she could have all documents ready so we could just sign, give them the draft check and leave to give my son his infusion. She had NOTHING ready. We spent 2 hours mostly sitting without her being t... read more
Business response:
Mary Mcreynolds, thank you for your review; we are happy to pass along your comments to the team here at BMW of West Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.