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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Stacy Garcia's profile image
Stacy Garcia 
5 years ago

New purchase of a BMW X30iS They made buying so easy. I would definitely come back. This has been the best buying experience! 

Business response:

Hi Stacy Garcia, thank you so much for your positive comments about BMW of West Houston! 

Pei Chang's profile image
Pei Chang 
5 years ago

Excellent service The service adviser is courteous and knowledgeable, provided excellent services. 

Business response:

Hi Pei Chang, we are very happy to have provided you with such a positive experience! 

B Reynolds's profile image
B Reynolds 
5 years ago

Great service at BMW at West Houston! Joanna, Alistair and the rest of the service and parts team do a great job! 

Business response:

B Reynolds, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

Noveen Seeborun's profile image
Noveen Seeborun 
5 years ago

Great Service !! Daniel H is the best person to work with in the service department. He takes time to listen and addresses all issues raised with a smile. Keep up the good work mate. 

Business response:

Noveen Seeborun, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

Ed Lujan's profile image
Ed Lujan 
5 years ago

2020 X5 Great team! Only uncomfortable part was sitting with Financing! Hehe. Those folks always just seem condescending - even though I have an 800 credit score. 

Business response:

Hello Ed Lujan, thank you; we appreciate your feedback! 

Raif Caglar's profile image
Raif Caglar 
5 years ago

Great Service!! Great service, great people, great facility.........Thank you! 

Business response:

Raif Caglar, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care! 

Susan Hauck's profile image
Susan Hauck 
5 years ago

Repair John Swan was professional as he usually is. Repair was done promptly. 

Business response:

Susan Hauck, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care! 

Bvega1's profile image
Bvega1 
5 years ago

Super fast and friendly Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and team! 

Business response:

Bvega1, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Aldo Ochoa's profile image
Aldo Ochoa 
5 years ago

X-3 Maintenance Superb customer service , awesome servicing process and very well kept facilities. 

Business response:

Aldo Ochoa, thank you for your kind words and this wonderful review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.