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BMW

4.5

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Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Charlie Ginn's profile image
Charlie Ginn 
5 years ago

BMW Window Repair My car was broken into and SafeLite tried to rip me off, so I took it to BMW West Houston and they fixed it no issues! Fantastic service and repair quality! 

Business response:

Hi Charlie Ginn, we are very happy to have provided you with such a positive experience! 

Kenneth Adeyinka's profile image
Kenneth Adeyinka 
5 years ago

Collision Repair survey Mr Sonnier was absolutely helpful and professional and I couldn?t ask for anything more than the outstanding job he and the repair crew did. On a scale of 1-10, I?d say the service was off the charts like a 14 so you?ll see me again. 

Business response:

Hi Kenneth Adeyinka, thank you so much for your positive comments about BMW of West Houston! We look forward to your next visit! Take care! 

Barrett Davis's profile image
Barrett Davis 
5 years ago

Perfect Paint Another shop had poorly matched the 3 stage pearlescent white on a hood respray.. BMW West Houston matched it perfectly. Next time BMW West Houston is the first stop. 

Business response:

Hi Barrett Davis, we are very happy to have provided you with such a positive experience! 

Gulla Elvira's profile image
Gulla Elvira 
5 years ago

4 Thumbs Up David M was great to work! He kept me well informed and updated the throughout the process of getting my car serviced. Very professional and helpful. Highly recommended! 

Business response:

Gulla Elvira, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

Lowe's profile image
Lowe 
5 years ago

Repairs Excellent service. Kept me updated on the repairs and completed date. Very professional and I will continue to service my car at this BMW LOCATION. 

Business response:

Lowe, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you have any further questions, please give us a call. We're always happy to help! 

Yolanda Morales's profile image
Yolanda Morales 
5 years ago

West BMW Tommy and asst and manger were really friendly and made me feel comfortable and helped me with all my questions. Thank you for a great experience with my new BMW purchase 

Business response:

Yolanda Morales, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you have any further questions, please give us a call. We're always happy to help! 

Robert Nolan's profile image
Robert Nolan 
5 years ago

Hard workers Monika took good care of me and did everything she could to get me my car. 

Business response:

Robert Nolan, thank you for your kind words and this wonderful review! 

N/a N/a's profile image
N/a N/a 
5 years ago

Service/Repair Extraordinary! Excellent! Outstanding! Keep up the good Job- 

Business response:

N/a N/a, thank you for your kind words and this wonderful review! 

Angelo Biondo's profile image
Angelo Biondo 
5 years ago

Buyer Very Satisfied with the service. Great Dealership Answer al my Questions. Thanks Nick !!! 

Business response:

Angelo Biondo, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.