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BMW

4.5

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Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Tonya's profile image
Tonya 
5 years ago

Raymond did everything that he could to make this deal... Raymond did everything that he could to make this deal work. He listened to my wants and he made it happen. Thank you so much! 

Business response:

Tonya, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of West Houston 

Carrie Greenwood's profile image
Carrie Greenwood 
5 years ago

The customer service was very satisfying and efficient.... The customer service was very satisfying and efficient. When I walked in it was such a warm welcome, and every single employee was pleasant and delightful. 

Business response:

Carrie Greenwood, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

qsangk's profile image
qsangk 
5 years ago

BMW West Houston is clean modern interior and there are... BMW West Houston is clean modern interior and there are good selection of BMW. Working with Berj Khanoyan from start to finish nothing but the best services (speedy & streamlined). My overall experience was very positive and strongly recommend Berj to future BMW owners. Go there and talk to Berj Khanoyan! 

Business response:

Qsangk, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

mr.bgsjr's profile image
mr.bgsjr 
5 years ago

Great Experience at BMW The experience was nice from beginning to end. I was greeted at the front desk by Emma with a friendly smile and she offered me water and snacks! She called Berj to the front and he was there in no time. I told him my price range and what I was looking for and he showed me what was available. He made a few professional suggestions and we were able to come closer to finishing the deal. I was then sent to the finance area to meet Alexis. He was very professional and knowledgable as well. Any question I ... read more

Business response:

Mr.bgsjr, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

j.barnes5722's profile image
j.barnes5722 
5 years ago

Berj was a very responsive sales that placed my family... Berj was a very responsive sales that placed my family satisfaction over just obtaining a sale. He didnt hesitate to search the country and coordinated with other dealerships to get my wife the exact car she desired. 

Business response:

J.barnes5722, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! 

Kristin Metcalfe's profile image
Kristin Metcalfe 
5 years ago

Excellent service As always David M took excellent care of me. He considers my time and my overall situation and needs. 

Business response:

Kristin Metcalfe, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care! 

Trevor Chandler's profile image
Trevor Chandler 
5 years ago

BMW West Joanna Wolfe was very helpful and accommodating. She made sure that I received the best customer service. 

Business response:

Trevor Chandler, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

amaglio15's profile image
amaglio15 
5 years ago

Berj did an amazing job on delivering me my brand new... Berj did an amazing job on delivering me my brand new 740. From the selection of vehicles price and professionalism from not only Berj but his assistant Juan and the whole team. Will definitely recommend BMW Of West Houston for any new or preowned vehicle to All my friends and family 

Business response:

Amaglio15, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

toniannrobinson051979's profile image
toniannrobinson051979 
5 years ago

Excellent sales and service. Every one I have worked with... Excellent sales and service. Every one I have worked with has been awesome. That's the place to buy a car with no problems. They take care of their customers 

Business response:

Hi Toniannrobinson051979, thank you so much for your positive comments about BMW of West Houston! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.