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BMW

4.5

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Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Esmeralda Salazar's profile image
Esmeralda Salazar 
5 years ago

Great service Great knowledgeable sales person. Made experience easy and quick. 

Business response:

Hi Esmeralda Salazar, we are very happy to have provided you with such a positive experience! 

safa.shamma's profile image
safa.shamma 
5 years ago

This was truly a very pleasant experience. The first time... This was truly a very pleasant experience. The first time I've ever had one at a car dealership. Berj and the whole staff was very kind and sweet. They went the extra mile to find me the my beautiful car that I am in move with. I appreciated them making this an awesome experience. 

Business response:

Hi Safa.shamma, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

A.car51's profile image
A.car51 
5 years ago

Thank you for the help. Love the new whip & thanks for... Thank you for the help. Love the new whip & thanks for helping me find the right one. Also I only drove 69 cars until I found the one haha 

Business response:

A.car51, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

N Nagaraju's profile image
N Nagaraju 
5 years ago

Houston Katy Very good service. The car was picked up from home and dropped again due to Covid 19. Good follow up at every stage. 

Business response:

N Nagaraju, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help! 

David.hiscocks28's profile image
David.hiscocks28 
5 years ago

Very happy with the trade in and lease of my new X3.... Very happy with the trade in and lease of my new X3. Everything was done remotely except for the test drive and exchange of vehicles which took place at my house. The only thing I missed was shooting the breeze with my sales guy, Derrick. Thanks 

Business response:

David.hiscocks28, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

samishamma's profile image
samishamma 
5 years ago

Berj went above and beyond to make sure I am able to get... Berj went above and beyond to make sure I am able to get the best deal on the car I wanted. He was looking out for my best interest as laid out and advised on the options which were available to me. The rest of the team at BMW of West Houston were equally courteous, professional and did everything they could to make sure I was happy . I wouldn't go anywhere else for BMW. 

Business response:

Samishamma, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care! 

dekong's profile image
dekong 
5 years ago

Great experience. Takes longer for the vehicle to be... Great experience. Takes longer for the vehicle to be delivered because it's a custom order. First bmw vehicle owned, definitely enjoy both the car and the whole pricess 

Business response:

Dekong, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

leovgmz22's profile image
leovgmz22 
5 years ago

Raymond made it easy and fast to get the car.Gave me his... Raymond made it easy and fast to get the car. Gave me his expertise on how to choose the right car for myself. Great service and very knowledgeable sales rep. 

Business response:

Leovgmz22, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care! 

Inez Smith's profile image
Inez Smith 
5 years ago

BMW West Texas Service Center Love the care each time I take my car to have it serviced. Jose, is the man! 

Business response:

Inez Smith, thank you for your kind words and this wonderful review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.