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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Judith Collins's profile image
Judith Collins 
5 years ago

Great maintenance appointment Had an easy service appointment with the help of David McCormick. Had little wait time for checking in and obtaining a loaner vehicle. Same as for the pick up. 

Business response:

Judith Collins, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! 

Juan Antelo Rodriguez's profile image
Juan Antelo Rodriguez 
5 years ago

BMW330i Excellent customer service and variety of cars to choose 

Business response:

Juan Antelo Rodriguez, thank you so much for your high rating! 

Pam Phillips's profile image
Pam Phillips 
5 years ago

BMW X5 M50i Jacob Garza was wonderful. We did the entire transaction online. He was courteous, professional and easy to work with. He answered all of my questions promptly. He arranged delivery to central Texas as well. Easiest car buying experience I?ve ever had. Thank you to Jacob! 

Business response:

Hi Pam Phillips, thank you so much for your positive comments about BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

C Dibello's profile image
C Dibello 
5 years ago

Annual Service Joanna was wonderful with my service appointment. In and out in no time and practices safe social distancing!! 

Business response:

C Dibello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Marc Mandell's profile image
Marc Mandell 
5 years ago

AWESOME SERVICE BY JOANNA As ALWAYS excellent service from Joanna Wolff. I can count on her to do all requested service CORRECTLY the first time. The communication process during the service is timely and greatly appreciated. She is extremely professional!! 

Business response:

Hi Marc Mandell, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Jeneice Mcclinton's profile image
Jeneice Mcclinton 
5 years ago

Quality Service I was due for an oil change. I called BMW of West Houston and received the next day available service date. Service was of great quality and I couldn?t be more pleased as I also received a courtesy car wash! Thank you BMW of West Houston! 

Business response:

Jeneice Mcclinton, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care! 

Nicolette Gallegos's profile image
Nicolette Gallegos 
5 years ago

Purchase of my BMW X1 at BMW of West Houston I purchased my first BMW from BMW of West Houston! Berj Khanoyan and Juan Baez-Navarro made the process VERY easy and simple! I bought my BMW used and it looks like new. I love it!! They explained any questions or concerns I had. To test drive the BMW Juan brought the BMW to my house and for the purchase of my BMW I did not even have to step foot in the dealership. Everything was quick and easy! Thank you Berj and Juan. 

Business response:

Nicolette Gallegos, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of West Houston! 

Barbara Asibor's profile image
Barbara Asibor 
5 years ago

Bmw service Katy Texas Excellent service , professional staff . Work really hard to keep your maintenance up and also gives complimentary vehicle detail and sanitizes your vehicle . Very clean service waiting area with refreshments. 

Business response:

Barbara Asibor, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care! 

Shane Hunter's profile image
Shane Hunter 
5 years ago

BMW of West Houston Berj, is the man! During a pandemic and chaos everywhere, this gentleman was able to ease my car buying experience. My first choice sold before my application went through. Berj made it his mission to find me a even better fit. Thanks Berj!!!! 

Business response:

Shane Hunter, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.