This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Love me new preowned GS 350 Sales rep was fabulous; James Minkel; very professional , helpful and patient. He deserves a 5 Star!!!!! Finance was tediously slow! Love the vehicle; ?17 Lexus GS 350 F Sport!!
Business response:
James W, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Excellent service department Very high end service department . Always very helpful in working with us towards resolving the issue at hand.
Business response:
Lonnie Murphree, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care!
Nail caused extensive damage We picked up a nail on a recent trip to see bluebonnets in Chappell Hill. Call BMW West and received loaner car and the tire was replaced by the next morning. Thank you BMW West Houston for all your help.
Business response:
Hi Manuel Junco! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Jose was incredible! He's been our go-to for the past... Jose was incredible! He's been our go-to for the past couple of years and he never disappoints! He picked this car out for me, all I had to do was approve! Thank you, Jose, you're the best! Errol is always great always as well! Certainly a pleasure to do business with! Thank you, Errol for always helping and adding to our BMW experience. These two are definitely the example of customer service. BMW has been our home for as long as we can remember and with the service a... read more
Business response:
R-p., we strive for 100% satisfaction, and it is great to see you had such a positive experience with our staff at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
Everyone was so nice and there was no pressure or... Everyone was so nice and there was no pressure or uncomfortable moments, Berj is an excellent representative for you. I have nothing negative to say.
Business response:
Pferch, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Berj at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
He's the sole reason I went with BMW. Amazing,... He's the sole reason I went with BMW. Amazing, exceptional service and made car buying an actual enjoyable experience! Went above & beyond! Highly recommended!!!
Business response:
Jules, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of West Houston.
Excellent experience working with the dealership .Juan an... Excellent experience working with the dealership .Juan an Berg where very professional and courteous very happy with my purchase!! I will be looking forward to more business with Bmw of West Houston!!
Business response:
Gzmax, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful experience purchasing a vehicle. Jose and... Wonderful experience purchasing a vehicle. Jose and Alexis did an excellent job. I will continue to purchase all my vehicles from them. Keep up the god work.
Business response:
Cyruswashingtonjr, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
I love BMW of West Houston! Great customer service and... I love BMW of West Houston! Great customer service and selection. This is my second vehicle purchase and I look forward to the next. Awesome!
Business response:
Denise.thompson2, thank you for sharing your positive experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.